AI Solution Architect

4 weeks ago

Old Toronto, Ontario, Canada Bell Full time
Job Title: AI Solution Architect

We are seeking a highly skilled and experienced AI Solution Architect to join our team at Bell. As a key member of our technology team, you will be responsible for designing, developing, and implementing innovative solutions using the ServiceNow platform.

Key Responsibilities:
  1. Lead the design, development, and implementation of ServiceNow CSM solutions, ensuring alignment with business requirements and best practices.
  2. Collaborate closely with stakeholders to understand business needs, translate them into technical requirements, and ensure effective communication throughout the implementation process.
  3. Develop and maintain comprehensive documentation for all ServiceNow CSM solutions, including technical specifications, design documents, and user guides.
  4. Conduct thorough testing and quality assurance activities to ensure the stability, performance, and security of all implemented solutions.
  5. Provide ongoing support and maintenance for ServiceNow CSM solutions, resolving issues and implementing enhancements as needed.
  6. Stay abreast of emerging trends and technologies in the ServiceNow platform, particularly in the realm of CSM, to ensure the continuous improvement of solutions.
  7. Mentor and guide junior team members, fostering a culture of knowledge sharing and continuous learning.
  8. Collaborate with other product and IT teams to ensure seamless integration of ServiceNow CSM solutions with existing systems and applications.
  9. Lead the development of ServiceNow CSM solutions that adhere to industry best practices and security standards.
  10. Contribute to the development and implementation of a comprehensive ServiceNow CSM strategy, aligning with the overall technology roadmap.
Critical Qualifications:
  1. Bachelor's degree in Computer Science, Information Technology, or a related field.
  2. 5+ years of proven experience in software development using the ServiceNow platform, with a strong focus on CSM.
  3. In-depth knowledge of ServiceNow CSM modules, including Case Management, Incident Management, Order Management, and Customer Profile.
  4. Strong understanding of ServiceNow development methodologies, including scripting, workflows, and integrations.
  5. Experience with Agile development methodologies and tools, such as Scrum and Kanban.
  6. Proven ability to design, develop, and implement complex ServiceNow CSM solutions.
  7. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
  8. Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.
  9. Possession of relevant ServiceNow certifications, such as Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or Certified System Administrator (CSA).

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Ontario : Mississauga || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: Not specified

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy to learn more about how we collect, use, and disclose your personal information.

  • AI/ML Solution Architect

    4 weeks ago

    Old Toronto, Ontario, Canada Symphony Industrial AI, Inc. Full time

    About the RoleSymphonyAI is seeking a highly skilled AI/ML Solution Architect to join our team. As a key member of our organization, you will be responsible for designing and implementing cutting-edge AI/ML solutions that drive business growth and innovation.Key ResponsibilitiesDevelop and implement AI/ML solutions that meet business requirements and drive...

  • AI MedTech Solutions Architect

    3 days ago

    Toronto, Ontario, Canada Nucs AI Full time

    Company OverviewNucs AI is a pioneering MedTech startup transforming the clinical management of prostate cancer through innovative AI-powered software solutions.About UsWe are focused on revolutionizing healthcare by developing secure, scalable, and efficient applications that integrate seamlessly into clinical workflows.Estimated Salary: $120,000 - $180,000...

  • AI Solution Architect

    4 weeks ago

    Old Toronto, Ontario, Canada Bell Canada Full time

    Job Title: AI Solution ArchitectWe are seeking a highly skilled and experienced AI Solution Architect to join our team at Bell Canada. As a key member of our technology team, you will be responsible for designing, developing, and implementing innovative AI solutions that drive business value and improve customer experiences.Key Responsibilities:Lead the...

  • AI/ML Solution Architect

    4 weeks ago

    Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Job DescriptionNexus Systems Group Inc. is seeking a highly skilled AI/ML Solution Architect to lead the development of innovative AI and machine learning solutions.Key ResponsibilitiesCollaborate with cross-functional teams to design and implement AI and machine learning solutions.Develop and maintain technical standards and guidelines for AI and data...

  • AI Solutions Architect

    4 weeks ago

    Old Toronto, Ontario, Canada Manulife Insurance Malaysia Full time

    Senior Solution ArchitectWe are seeking a highly skilled and experienced Senior Solution Architect to join our Canadian Enterprise Architecture team.The ideal candidate will have a strong background in Optical Character Recognition (OCR) technologies, including understanding various OCR techniques, tools, and frameworks.Key Responsibilities:Partner with...

  • AI Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada IBM Full time

    About the RoleWe are seeking a highly skilled AI Solutions Architect to join our team at IBM. As a key member of our AI Specialist team, you will be responsible for designing and delivering AI solutions that drive business value for our clients.Key ResponsibilitiesDevelop and implement AI solutions using IBM's watsonx platformCollaborate with...

  • AI/ML Solution Architect

    4 weeks ago

    Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Key ResponsibilitiesAs a seasoned AI/ML Solution Architect, you will be responsible for analyzing complex business requirements and generating technical specifications to design or redesign complex software components and applications. Your expertise in building, architecting, designing, and creating transformation plans to modernize legacy systems to highly...

  • Innovative AI Solutions Architect

    3 days ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Description:We are seeking a highly skilled and experienced AI Solutions Architect to join our team at The Toronto-Dominion Bank (Canada).About the Role:This is an exciting opportunity for a seasoned professional with expertise in designing, implementing, and deploying advanced AI/ML platforms and architectures. As an AI Solutions Architect, you will...

  • AI/ML Solution Architect

    4 weeks ago

    Old Toronto, Ontario, Canada Maplesoft Group Full time

    Job Title: AI/ML Solution ArchitectWe are seeking a highly skilled AI/ML Solution Architect to join our team at Maplesoft Group. As a key member of our team, you will be responsible for guiding and advising a team of developers in their work, providing mentoring, guidance, knowledge sharing, and helping team members grow their technical skills.Key...

  • AI/ML Solutions Architect

    4 weeks ago

    Old Toronto, Ontario, Canada Maplesoft Group Full time

    Job Title: AI/ML Solution ArchitectMaplesoft Group is seeking a highly skilled AI/ML Solution Architect to join our team. As a key member of our team, you will be responsible for guiding and advising a team of developers in their work, providing mentoring, guidance, knowledge sharing, and helping team members grow their technical skills.Key...

  • AI Solution Architect

    2 days ago

    Toronto, Ontario, Canada Amazon Web Services Canada, Inc. - D46 Full time

    We are seeking an experienced AI Solution Architect to join our team at Amazon Web Services Canada, Inc. as a key member of the Worldwide Specialist Organization (WWSO) Data & AI GTM NAMER team.About the RoleThis is a unique opportunity for a seasoned professional with a passion for helping customers achieve their full potential by leveraging artificial...

  • Senior Analytics

    4 weeks ago

    Toronto, Ontario, Canada Pure Storage, Inc. Full time

    Job Title: Senior Analytics & AI Solutions ArchitectWe are seeking a highly motivated and experienced Senior Analytics & AI Solutions Architect to join our team at Pure Storage, Inc. As a key member of our Analytics & AI Field Solutions Architects team, you will be responsible for providing technical guidance, enablement, and support for our sales teams and...

  • Enterprise Solution Designer

    4 weeks ago

    Old Toronto, Ontario, Canada Symphony Industrial AI, Inc. Full time

    Solution ArchitectSymphony Industrial AI, Inc. is a leading global technology business division of Symphony AI. Our Sensa NetReveal suite of solutions is deployed by top banks, insurers, and government organizations to prevent financial crime and ensure regulatory compliance. In addition to software development, sales, and other key areas, we are seeking a...

  • AI/ML Solutions Architect

    4 weeks ago

    Old Toronto, Ontario, Canada BenchSci Analytics Inc. Full time

    About the RoleBenchSci Analytics Inc. is seeking a highly skilled AI/ML Solutions Architect to join our team. As a key member of our Internal Data team, you will work closely with clients, Product, and Engineering teams to design and deliver impactful solutions that improve account realized value.Key ResponsibilitiesCollaborate with BenchSci engineers,...

  • AI/ML Solution Architect

    4 weeks ago

    Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Job Title: AI/ML Solution ArchitectNexus Systems Group Inc. is seeking a highly skilled AI/ML Solution Architect to lead the modernization of our complex applications into modern microservice architecture patterns.Key Responsibilities:Lead multi-tier application infrastructure design, documentation, and configuration for medium or large corporate...

  • AI Solutions Architect

    1 week ago

    Toronto, Ontario, Canada Amazon Web Services Canada, Inc. - D46 Full time

    About the RoleAt Amazon Web Services Canada, Inc. - D46, we're committed to empowering our customers to achieve their full potential. As a Sr. Gen AI GTM Specialist Solutions Architect, Data, you'll play a pivotal role in helping our customers leverage the power of Generative AI to drive business growth and innovation.This is a unique opportunity to join our...

  • AI Platform Architect

    4 weeks ago

    Toronto, Ontario, Canada TD Full time

    Job Title: AI Platform ArchitectTD is seeking an experienced AI Platform Architect to design, develop, and implement advanced artificial intelligence (AI) platforms to support the integration and deployment of generative AI technologies across various business domains.Key Responsibilities:Design and develop scalable and robust AI platforms to support the...

  • Solution Architect

    2 months ago

    Toronto, Ontario, Ontario, Canada Quantum Technology Recruiting Inc. Full time

    Job Title: Solution Architect (AI/Azure/Enterprise solutions)Location: Toronto (Onsite 2 days per week)Contract Duration: 1 YearWe are seeking a highly skilled Solution Architect to join our client's team for a 1-year contract. You will lead multiple strategic IT projects, including a key Generative AI initiative, and play a crucial role in shaping...

  • Azure AI and Machine Learning Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Astra North Infoteck Inc. Full time

    Job Title: Azure AI and Machine Learning Solutions ArchitectAbout the Role:We are seeking an experienced Azure AI and Machine Learning Solutions Architect to join our team at Astra North Infoteck Inc. The ideal candidate will have a strong background in designing and implementing cloud-based AI and ML solutions.Key Responsibilities: Design and implement...

  • Azure AI and Machine Learning Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Astra North Infoteck Inc. Full time

    Job Title: Azure AI and Machine Learning Solutions ArchitectAbout the Role:Astra North Infoteck Inc. is seeking an experienced Azure AI and Machine Learning Solutions Architect to join our team. As a key member of our engineering team, you will be responsible for designing and implementing scalable and secure AI and ML solutions on Azure.Key...