Technical Operations Manager

1 day ago


Dieppe, Canada Johnson Controls Full time

About Us

Johnson Controls is a global leader in smart, healthy and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places and the planet.

Salary

The estimated annual salary for this position is around $85,000 - $110,000, depending on experience.

Job Description

This role is responsible for leading and directing the fire service business throughout New Brunswick. As a Technical Operations Manager, you will oversee the execution of district objectives through a combination of scheduled field work as a Fire Alarm Technician and supervising Fire Alarm and Sprinkler service operations.

Key Responsibilities:

  • Implement plans, programs and processes to meet and exceed corporate goals and objectives.
  • Maximize market potential of the service business by recognizing opportunities to improve efficiency and utilization.
  • Maintain effective customer communications and build solid customer relationships.
  • Ensure contractual obligations are fulfilled and quickly resolve customer issues.
  • Develop and implement productivity improvement strategies.
  • Ensure safety compliance by identifying hazards and notifying the corporate safety office.

Requirements

To be successful in this role, you will need:

  • A minimum of 8-10 years' experience as a Fire Alarm Technician or equivalent combination of experience and education.
  • Electronic Technologist or Electronics background preferred.
  • Fire Alarm Control Panel programming experience.
  • Ability to prepare accurate reports and documentation.
  • CFAA certification or willingness to complete the certification program (company paid).
  • Demonstrated business acumen and supervisory/leadership experience.
  • Ability to travel throughout New Brunswick, PEI, and occasionally Nova Scotia.
  • Participation in on-call rotation.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision care, available day one. You will also have access to extensive product and on-the-job/cross-training opportunities, with outstanding resources.

Ours Commitment to Diversity and Inclusion

We believe that diversity and inclusion matter and make a difference. By embracing our true value and appreciating various perspectives, we strive to be one of the most desirable places to work.



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