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Fixed Operations Manager

1 month ago

Dieppe, Canada Acura of Moncton Full time

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike.

**Acura of Moncton** is seeking a strategic and versatile **Fixed Operations Manager** to join our team

As the **Fixed Operations Manager** with **Acura of Moncton**, you will oversee the daily operations of the service, parts, and shop departments, ensuring smooth operations and exceptional customer service. You will drive revenue growth, control expenses, and maintain high customer satisfaction while ensuring safety and quality standards. You'll also collaborate with other departments to optimize workflows and enhance service offerings. If you are a motivated, customer-oriented individual with experience in automotive service management, this role provides a great opportunity for professional growth and performance-based incentives.

**Wage commensurate with knowledge, skill and experience.**

**Responsibilities include but are not limited to**:

- Lead and mentor your team to success in the automotive industry
- Focus on customer satisfaction, profitability, and accuracy
- Oversee repair procedures and ensure dealership standards are met
- Assist with diagnostics and communicate technical issues to staff
- Maintain shop tools, equipment, and organization for maximum efficiency
- Train and develop personnel for skill improvement
- Monitor productivity and efficiency of staff regularly
- Coordinate staff training
- Help customers in timely manner
- Mentor and Coach staff for excellent customer service

**Requirements**:

- 3-5 years of automotive experience preferably in Fixed Operations
- Strong leadership skills
- Organized, hardworking, and self-motivated
- Excellent time management abilities
- Managerial experience is a plus

**Why Join Steele Auto Group?**
- **Competitive Compensation**: Enjoy a comprehensive compensation package with an annual wage review to ensure you’re always rewarded for your hard work.
- **Flexible Health & Dental Plans**: Choose from 6 cost-shared options designed to meet your unique needs.
- **Enhanced Benefits**: Access Telehealth, Mental Health Support, and Employee & Family Assistance Program (EFAP) for your well-being.
- **Retirement Savings Plan**: Secure your future with employer matching contributions—up to 4% after 5 years, increasing to 5%.
- **Career Growth & Development**: Unlock opportunities for career advancement and professional development within a supportive team and thriving organization.
- **Exclusive Employee Discounts**: Save on vehicle purchases, parts, and services across all our locations.
- **A Safe & Inclusive Environment**: Work in a dynamic, inclusive culture where safety, respect, and collaboration are at the core of everything we do.