Senior Associate

2 days ago

London, Ontario, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled Senior Associate to join our Consumer Duty team. As a key member of our team, you will play a critical role in supporting our Consumer Duty reporting processes, maintaining Consumer Duty Management Information, and identifying opportunities for improved efficiency and effectiveness.

Key Responsibilities
  • Support the Consumer Duty reporting process, including engagement with data and action owners, drafting, and implementation.
  • Work with your line manager to implement new and improved processes, procedures, and controls, and identify areas for improvement.
  • Collaborate with the team to build and execute plans for Consumer Duty reporting post-integration.
  • Support the embedding of Consumer Duty in the business and provide advice and support where necessary, including building upon existing Consumer Duty governance framework.
  • Monitor and respond to ad-hoc requests as required.
  • Assist in maintaining comprehensive procedural documentation.
Requirements
  • Good Microsoft technical competency (Excel, PowerPoint, Word)
  • Experience of producing MI and reporting.
  • Risk awareness knowledge and experience.
  • Excellent customer service and stakeholder experience.
  • Strong organisational, communication, and influencing skills.
What We Offer
  • Leaders who support your development through coaching and managing opportunities.
  • Opportunities to work with the best in the field.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible & Hybrid working options fully supported.

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