National Property Claims Examiner

4 weeks ago

Toronto, Ontario, Canada Aviva Full time
Job Title: National Property Claims Examiner

Aviva is seeking a highly skilled National Property Claims Examiner to join our team. As a key member of our National Property Claims team, you will be responsible for overseeing and managing third-party adjusted claims and direct-handled claims.

Key Responsibilities:
  • Manage a portfolio of examining and direct-handled property claims, with a percentage share based on demand.
  • Resource field work to be completed by IA, setting clear expectations and timelines, and managing the file through to completion.
  • Arrange market calls or work with various insurers on subscription claims.
  • Prepare and present a complete file strategy, coverage analysis, disposition, and business case.
  • Investigate claims by reviewing IA reports and specialists to acquire facts and information for analyzing the loss.
  • Review and compile facts, policies, technical reports, analyze estimates, value of claim, and settle claims.
  • Communicate claim adjustments via written reports to all parties, based on policy wording and circumstances surrounding the loss.
  • Provide outstanding service to our customers.
  • Responsible for data accuracy and issuing payments to vendors, insureds, and specialists.
  • Ensure all correspondence is completed in a timely and effective manner, including the creation of Critical Path Letters, Proof of Losses, and Reservation of Rights letters, etc.
  • Recognize questionable claims, subrogation, and risk opportunities.
Requirements:
  • Detailed knowledge of the property insurance industry.
  • At least 5+ years of commercial and residential property experience.
  • Strong construction knowledge.
  • Strong digital literacy.
  • Strong solid understanding of property insurance case law.
  • Detailed knowledge of a variety of property coverage wordings.
  • Some basic accounting skills.
  • Outstanding communication and negotiation skills.
  • Excellent report writing skills.
  • Licensing in NB, PEI & NFLD (asset).
What We Offer:
  • A compelling rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Our vacation package starts at 4 weeks.
  • Outstanding Career Development opportunities.
  • We'll support your professional development education.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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