Claims Analyst IV

2 weeks ago

Toronto, Ontario, Canada AIG Full time

As a Claims Analyst IV – Commercial Property at AIG, you will play a key role in delivering technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.

Key Responsibilities

  • Manage new and existing Commercial Property claims, including Marine and Energy claims.
  • Evaluate coverage, reserves, perform detailed claim investigations, and document the file appropriately.
  • Communicate effectively with customers, brokers, underwriting, and all business partners.
  • Handle claims in accordance with established corporate best practices, claim handling guidelines, and strict adherence to all compliance and regulatory requirements.
  • Make decisions and work independently within assigned authority and contribute effectively to the team.
  • Assign and confer with legal counsel on claims requiring litigation, adhere to litigation guidelines, and attend mediations as required.

Requirements

  • Minimum 6 years of experience examining Property claims.
  • Excellent oral and written communication skills.
  • Demonstrated focus and commitment to customer satisfaction.
  • Demonstrated organizational skills; the ability to manage and prioritize workload and diary management.
  • Outstanding problem-solving and decision-making skills and the ability to work independently on matters within granted authority.
  • Fluent in French is considered an asset.
  • Ability to travel as needed (5%).

AIG is a global leader in commercial and personal insurance solutions, and we are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals.

We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

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