Spa Operations Coordinator

3 weeks ago


Brampton, Ontario, Canada Kurves Brow Bar Full time
  • Role Overview: We are seeking a versatile Spa Supervisor to join our team at Kurves Brow Bar. This is an excellent opportunity for a motivated individual to lead and manage our spa operations, ensuring exceptional customer service and high-quality experiences for our guests.
  • Key Responsibilities:
    • Assist clients with special needs, providing personalized attention and care
    • Act as the primary point of contact for emergency situations, responding promptly and professionally
    • Coordinate activities with other work units or departments to ensure seamless service delivery
    • Monitor quality and production levels, implementing strategies to maintain excellence
    • Prepare and submit progress reports, highlighting successes and areas for improvement
    • Requisition or order materials, equipment, and supplies as needed, maintaining inventory levels
    • Resolve work problems, provide technical advice, and recommend measures to enhance productivity and product quality
    • Supervise, coordinate, and schedule the activities of workers, providing guidance and support
    • Establish work schedules and procedures, ensuring efficient operations
    • Supervision: 1-2 team members
    • Work Conditions and Physical Capabilities:
      • Combination of sitting, standing, and walking
      • Fast-paced environment
      • Standing for extended periods
      • Working under pressure
  • Personal Suitability:
    • Client focus and attention to detail
    • Efficient interpersonal skills and effective communication
    • Flexibility and adaptability in a dynamic environment
    • Initiative and problem-solving abilities
    • Organizational skills and attention to detail
    • Reliability and accountability
    • Team player with a positive attitude
    • Work Term: Permanent
    • Work Language: English
    • Hours: 37.5 hours per week


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