Distinguished Spa Operations Director

20 hours ago


Brampton, Ontario, Canada PURESS SPA Full time
Job Summary
A highly skilled and experienced spa operations director is sought to lead our team at PURESS SPA. This key role will be responsible for overseeing the day-to-day operations of the spa, ensuring exceptional customer service, and maintaining a high level of professionalism.

About the Role
This is an exciting opportunity to join a dynamic team and take on a leadership role in a fast-paced environment. As a spa operations director, you will be responsible for directing and controlling daily operations, evaluating performance, planning and organizing tasks, and establishing policies and procedures for staff. You will also be expected to manage contracts for advertising or marketing strategies, hire and train staff, address customer complaints, and maintain a safe working environment.

Key Responsibilities
• Direct and control daily operations
• Evaluate performance and identify areas for improvement
• Plan and organize tasks to ensure efficient use of resources
• Establish policies and procedures for staff to follow
• Manage contracts for advertising or marketing strategies
• Hire, train, and supervise staff
• Address customer complaints and concerns

Work Environment
This role is ideal for someone who thrives in a fast-paced environment and is comfortable with physical demands. The successful candidate will be required to work a 32-40 hour week, supervising a team of 5-10 people. The role requires flexibility, strong interpersonal skills, and the ability to prioritize tasks effectively.

Requirements
• College diploma or equivalent experience in a related field
• 7 months to less than 1 year of experience in a similar role
• Permanent position with opportunities for growth and development
• 32-40 hours per week
• Work in English language

Salary Range
The estimated salary range for this position is $65,000 - $85,000 per annum, based on industry standards and location.

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