Front Desk Ambassador

2 weeks ago


Courtenay, British Columbia, Canada Kingfisher Oceanside Resort & Spa Ltd. Full time
Hotel Guest Services Attendant Job Opportunity

We are seeking a highly motivated and customer-focused Hotel Guest Services Attendant to join our team at Kingfisher Oceanside Resort & Spa Ltd.

About the Role

This is an excellent opportunity for someone who enjoys providing exceptional service to guests in a fast-paced environment. As a Hotel Guest Services Attendant, you will be responsible for serving food and beverages, assisting guests with special needs, and attending to group arrivals and departures.

You will also provide information regarding features of rooms, services of the hotel, and points of interest, as well as receive and deliver items and messages for guests. Additionally, you will take, cancel, and change room reservations, provide information on hotel facilities and services, and answer telephone and relay telephone calls and messages.

Clerical duties such as faxing, filing, and photocopying will also be a part of your responsibilities. You will work closely with other departments to ensure seamless guest experiences.

About Us

Kingfisher Oceanside Resort & Spa Ltd. is a leading hospitality company that values its employees and provides opportunities for growth and development.

Key Responsibilities:
  • Serve food and beverages to guests
  • Assist guests with special needs
  • Attend to group arrivals and departures
  • Provide information regarding hotel features and services
  • Receive and deliver items and messages for guests
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Answer telephone and relay telephone calls and messages
  • Perform clerical duties
Requirements:
  • 1 year to less than 2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer:
  • A competitive salary of $45,000 - $55,000 per year
  • Health benefits including dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits
  • Life insurance
  • Free parking available
  • Parking available
  • Permanent employment
  • 40 hours per week
  • English language proficiency

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