Front Desk Supervisor
4 weeks ago
We are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travellers Motel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment.
Key Responsibilities:- Front Desk Operations: Manage the front desk area, ensuring a high level of customer satisfaction and resolving any issues promptly.
- Staff Supervision: Supervise and train front desk staff to ensure they are providing excellent service and adhering to company policies.
- Performance Reviews: Conduct regular performance reviews to evaluate staff performance and provide feedback for improvement.
- Inventory Management: Maintain accurate inventory levels and ensure that all necessary supplies are stocked.
- Event Planning: Assist with planning and coordinating events, such as weddings and conferences, to ensure a seamless experience for our guests.
- Cultural Competency: Provide cultural competency training to all employees to create a welcoming environment for diverse guests.
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
- Experience: 1 year to less than 2 years of experience in a front desk or customer service role.
- Language: Fluency in English.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for professional growth and development within our company.
- Collaborative Team: A collaborative and supportive team environment.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Supervisor
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Cranbrook, Canada Travellers Motel Full timeWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Travellers Motel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment.Key...
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Cranbrook, Canada Travellers Motel Full timeJob Title: Front Desk ManagerJob Summary: We are seeking a highly skilled and experienced Front Desk Manager to join our team at Travellers Motel. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supervising staff.Key Responsibilities:Recruit, train, and supervise front desk...
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