Front Desk Supervisor

4 weeks ago


Cranbrook, Canada Travellers Motel Full time
Job Title: Front Desk Manager

We are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travellers Motel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk area, ensuring a high level of customer satisfaction and resolving any issues promptly.
  • Staff Supervision: Supervise and train front desk staff to ensure they are providing excellent service and adhering to company policies.
  • Performance Reviews: Conduct regular performance reviews to evaluate staff performance and provide feedback for improvement.
  • Inventory Management: Maintain accurate inventory levels and ensure that all necessary supplies are stocked.
  • Event Planning: Assist with planning and coordinating events, such as weddings and conferences, to ensure a seamless experience for our guests.
  • Cultural Competency: Provide cultural competency training to all employees to create a welcoming environment for diverse guests.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a front desk or customer service role.
  • Language: Fluency in English.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our company.
  • Collaborative Team: A collaborative and supportive team environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


  • Front Desk Supervisor

    4 weeks ago


    Cranbrook, Canada Travellers Motel Full time

    We are seeking a highly skilled and experienced Front Desk Manager to join our team at Travellers Motel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment.Key...

  • Front Desk Supervisor

    3 weeks ago


    Cranbrook, Canada Travellers Motel Full time

    Job Title: Front Desk ManagerJob Summary: We are seeking a highly skilled and experienced Front Desk Manager to join our team at Travellers Motel. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supervising staff.Key Responsibilities:Recruit, train, and supervise front desk...

  • Front Desk Supervisor

    4 weeks ago


    Cranbrook, Canada Travellers Motel Full time

    Front Desk Manager Job DescriptionAt Travellers Motel, we are seeking a highly skilled and experienced Front Desk Manager to join our team. The successful candidate will be responsible for providing exceptional customer service, managing front desk duties, and supervising staff.Key Responsibilities:Recruit, hire, and train staff to ensure excellent customer...

  • Front Desk Supervisor

    4 weeks ago


    Cranbrook, Canada Travellers Motel Full time

    Job Title: Front Desk ManagerWe are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travellers Motel.Key Responsibilities:Recruit, hire, and supervise front desk staffConduct performance reviews and provide feedbackPerform front desk duties, including checking in guests and handling customer inquiriesArrange for and...

  • Front Desk Supervisor

    4 weeks ago


    Cranbrook, Canada Travellers Motel Full time

    We are seeking a skilled Front Desk Manager to join our team at Travellers Motel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing staff, and overseeing daily operations.Key Responsibilities:Recruit, train, and supervise front desk staffConduct performance reviews and provide feedbackManage...

  • Front Desk Supervisor

    3 weeks ago


    Cranbrook, Canada Travellers Motel Full time

    We are seeking a highly skilled Front Desk Manager to join our team at Travellers Motel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.The ideal candidate will have a strong background in customer service, with experience in a similar role. You...


  • Cranbrook, Canada Travellers Motel Full time

    Job OverviewWe are seeking a highly skilled and experienced reservations supervisor to join our team at Travellers Motel. As an Executive Director of Front Desk Operations, you will be responsible for leading the front desk team and ensuring seamless guest experiences.


  • Cranbrook, Canada B.C. LTD. Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at B.C. LTD.The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.


  • Cranbrook, Canada Heritage Inn Hotel Full time

    Hotel Front Desk Agent Job DescriptionAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia.Key Responsibilities:Maintain accurate records of guest reservations, room assignments, and inventory.Provide exceptional customer service to...

  • Front Desk Team Lead

    4 weeks ago


    Cranbrook, Canada Travellers Motel Full time

    We are seeking a highly skilled and experienced Front Desk Manager to join our team at Travellers Motel. The ideal candidate will have a strong background in customer service, staff supervision, and front desk operations.Key Responsibilities:Recruit, train, and supervise front desk staff to ensure exceptional customer service.Conduct regular performance...

  • Front Desk Associate

    4 weeks ago


    Cranbrook, Canada Heritage Inn Hotel Full time

    Hotel Front Desk AgentAbout the Role:We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at the Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia.Key Responsibilities:Maintain accurate records of guest reservations, room assignments, and inventory.Provide exceptional customer service to guests,...

  • Front Desk Manager

    2 days ago


    Cranbrook, Canada Travellers Motel Full time

    Are you a motivated and organized individual looking for a rewarding career in hospitality? We are seeking a Front Desk Manager to join our team at Travellers Motel.Job OverviewThe Front Desk Manager will be responsible for overseeing the daily operations of the front desk, ensuring seamless customer service and maintaining a welcoming environment for...


  • Cranbrook, Canada Heritage Inn Hotel Full time

    Hotel Front Desk Assistant JobThe Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is seeking a skilled Front Desk Assistant to support the day-to-day operations of our hotel's office and front desk.Key Responsibilities:Provide administrative support to the Front Office Manager and other hotel departments, as neededAssist in managing and...


  • Cranbrook, Canada Travellers Motel Full time

    We are seeking a skilled Front Desk Manager to join our team at Travellers Motel. In this role, you will be responsible for recruiting and hiring staff, supervising their performance, and conducting regular reviews. You will also be responsible for performing front desk duties, arranging maintenance activities, and addressing customer complaints....


  • Cranbrook, Canada Heritage Inn Hotel Full time

    Hotel Front Desk Representative OpportunityAbout the Role:We are seeking a highly organized and detail-oriented Front Desk Representative to join our team at the Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia.Key Responsibilities:Manage hotel inventory, reservations, and room assignments with accuracy and efficiency.Register arriving...

  • Front Desk Manager

    4 weeks ago


    Cranbrook, Canada Travellers Motel Full time

    Job SummaryWe are seeking a highly skilled Front Desk Manager to join our team at Travellers Motel. The successful candidate will be responsible for providing exceptional customer service, supervising staff, and ensuring the smooth operation of the front desk.Key ResponsibilitiesRecruit, train, and supervise front desk staffProvide excellent customer service...


  • Cranbrook, Canada Travellers Motel Full time

    About UsAt Travellers Motel, we strive to provide exceptional service to our guests. Our team is committed to ensuring a comfortable and memorable stay for all visitors.Job DescriptionWe are seeking a highly skilled Front Desk Operations Manager to join our team. This role will be responsible for overseeing the front desk operations, ensuring seamless guest...


  • Cranbrook, Canada Heritage Inn Hotel Full time

    Heritage Inn Hotel & Convention Centre is seeking a skilled Front Desk Operations Coordinator to support the day-to-day operations of our hotel's office and front desk.This role will assist with administration, manage supplies, and ensure smooth communication between departments.Key Responsibilities:Provide administrative support to the Front Office Manager...


  • Cranbrook, Canada Travellers Motel Full time

    Job Title: Front Desk ManagerAbout the JobWe are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travellers Motel.Key ResponsibilitiesRecruit and hire staff, providing training and support to ensure a cohesive team environment.Supervise staff, ensuring excellent customer service and seamless daily operations.Conduct...

  • Front Desk Agent

    6 months ago


    Cranbrook, Canada St. Eugene Golf Resort and Casino Full time

    **Front Desk Agent/Night Audit** **Job Purpose**:In a highly professional and courteous manner you would be responsible for managing the check in process, the stay and check out process, as well as taking room reservations over the phone or in person. The Guest Service Agent provides information on the Resort, including Resort amenities, room amenities and...