Operations and Analytics Specialist
7 days ago
About Euna Solutions
We are a leading provider of cloud-based solutions that power critical administrative functions and financial operations for the public sector.
We offer trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, permitting, and special education administration that are designed to increase operational efficiency, transparency, collaboration, and compliance.
With over 3,000 government and public sector organizations across North America as our clients, we strive to build trust and enable transparency in our communities.
Our Job Opportunity
We are seeking an experienced Operations Analyst to join our team. As an Operations Analyst, you will support business operations by developing reports and dashboards, documenting processes, managing project tasks, and identifying blockers to ensure smooth execution.
You will collaborate with cross-functional teams, participate in interdepartmental meetings, and provide training to enhance operational efficiency.
Your Key Responsibilities
- Developing reports and dashboards to track key performance metrics and provide insights for decision-making.
- Creating and updating process documentation to ensure consistency and efficiency in operational workflows.
- Monitoring project progress, managing tasks, and identifying blockers, providing timely updates to leadership.
- Participating in meetings across departments to address interdepartmental challenges and streamline communication.
- Developing training materials and providing guidance to teams to ensure proper adoption of processes and tools.
- Identifying opportunities to enhance operational effectiveness and implementing best practices.
Your Qualifications
- Bachelor's degree in business administration, Operations, Data Analytics, or a related field.
- 1-3 years of experience in an operations, project management, or related role.
- Strong proficiency in Excel, Google Sheets, and reporting tools (e.g., Tableau, Power BI, Looker).
- Professional experience in logistics, public services, finance, or technology.
- Experience with CRM tools such as Salesforce, Totango, Gainsight.
- Excellent problem-solving, organizational, and communication skills.
- Ability to work collaboratively across departments and manage multiple priorities.
What It's Like to Work at Euna Solutions
We carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally.
We offer a dynamic environment with considerable opportunity for professional growth and advancement.
Perks
- A competitive wage and salary package.
- An additional two wellness days in the summer to extend long weekends.
- The ability to work from home three days a week in our hybrid model.
- A comprehensive health and dental benefits package.
- Access to ongoing training and development opportunities.
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