Restaurant Systems Coordinator

2 weeks ago


Toronto, Ontario, Canada Auberge du Pommier Full time
Company Overview
Auberge du Pommier is a leading hospitality company in Canada, operating restaurants, food halls, and catering teams across the country. We are seeking an experienced Restaurant Systems Coordinator to join our Business Operations team.

Estimated Salary: $65,000 - $80,000 per year

Job Description
As a Restaurant Systems Coordinator, you will work closely with the Business Operations team to configure, implement, and maintain support software and business systems in our restaurant locations. Your key responsibilities will include:
1. Coordinating the configuration, preparation, training, implementation, and ongoing maintenance of business systems and support software applications.
2. Working with location managers to review hardware and software needs and ensuring seamless system integration.
3. Assisting in the creation of menu items, menus, and other POS configurations to enhance customer experience.
4. Developing training materials and working with location managers to develop their teams into proficient users of all support software and business systems.
5. Collaborating with Marketing on new menu roll-outs and special promotions to drive sales and engagement.
6. Creating and deploying training sessions for new users of support software and business systems to ensure efficient adoption.
7. Evaluating and modifying training sessions and process documents based on feedback from end-users and management.
8. Compiling POS and inventory data with location managers and marketing to inform business decisions.
9. Identifying areas of opportunity to improve operational efficiencies and implementing solutions to drive growth.
10. Coordinating the purchase and deployment of new devices and maintaining hardware inventory records to optimize system performance.

Required Skills and Qualifications
To succeed as a Restaurant Systems Coordinator, you will need:
1. 1-3 years of working experience in a restaurant operation at a senior/lead server, supervisor, or manager level.
2. End-user experience working with Point of Sale Systems, Inventory Control Systems, Open Table, Moneris Payments, or similar software.
3. Knowledge of basic accounting principles to make informed business decisions.
4. Practical working knowledge of Microsoft Office applications to manage data and reports.
5. Self-motivation, flexibility, and ability to work independently and outside regular working hours when needed.
6. Excellent verbal and written communication skills, along with professional telephone etiquette to interact with stakeholders.
7. Superior customer service skills and impeccable personal presentation to represent Auberge du Pommier.

Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
1. Competitive salary ($65,000 - $80,000 per year).
2. Paid vacation, sick, and personal days to recharge and focus on well-being.
3. Health, dental, and vision benefits with enhanced mental health coverage to prioritize your health.
4. Discounted gym membership to encourage a healthy lifestyle.
5. Employee Assistance Program to support your overall well-being.
6. Group life and disability insurance to provide peace of mind.
7. 50% dining discount for all O&B and Freehand locations for you and up to 3 guests to enjoy the culinary experience.
8. RRSP matching to support your long-term financial goals.
9. Tuition reimbursement to pursue ongoing education and career development.
10. Opportunities for internal career growth within a dynamic and expanding hospitality company.

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