Project Delivery and Warehouse Manager

1 week ago

Edmonton, Alberta, Canada Xenali Inc. Full time

Xenali Inc. Job Opportunity

Job Title: Project Delivery and Warehouse Manager

Job Summary:

The Project Delivery and Warehouse Manager is responsible for overseeing the complete lifecycle of furniture products, from warehouse management to installation and post-installation services. This role involves planning, coordinating, and leading the warehouse, installation, and service teams, ensuring that all operations are executed efficiently and to the highest standards.

Key Responsibilities:

  1. Project Delivery and Installation
  • Lead the planning and execution of furniture installation projects, ensuring alignment with the project scope, timeline, and budget.
  • In concert with internal stakeholders, define project requirements, objectives, and deliverables.
  • Develop detailed project plans, including resource allocation, timelines, and risk management strategies.
  • Monitor project progress; make adjustments where needed to facilitate successful project completion.
  • Conduct site inspections prior to and following installations to ensure that company and customer standards are met.
  • Undertake regular project reviews and status updates with stakeholders.
  • Ensure that all projects are executed to optimum standards, meeting the expectations of both the client and the company.
  • Troubleshoot any project-related issues that might arise; ensure such situations do not affect project timelines and quality.
  • Prepare and submit the project closure report and signoffs from customer for project completion.
  • Develop and implement installation processes and procedures to optimize efficiency and quality.
Service Management:
  • Manage all post-installation service activities, including addressing customer inquiries, resolving issues, and managing warranty claims.
  • Monitor and maintain service records, ensuring that all service requests are managed promptly and effectively.
  • Develop and maintain strong relationships with customers to ensure long-term satisfaction and repeat business.
Warehouse Operations:
  • Oversee the warehousing of products, ensuring efficient space utilization, proper inventory management, and safety compliance.
  • Ensure that all products are properly labeled, stored, and organized to prevent damage and facilitate easy retrieval.
Team Leadership:
  • Lead, mentor, and motivate the installation and service teams, fostering a positive and productive work environment.
  • Ensure team members are adequately trained and equipped to perform their duties.
  • Monitor team performance and provide regular feedback and development opportunities.
  • Develop a roster for on-call installation team.
Quality Control:
  • Ensure that all installations, service activities, and projects meet the company's quality standards and comply with safety regulations.
  • Identify and address any quality issues promptly, implementing corrective actions as needed.
  • Regularly review and update quality control procedures to maintain high standards.

Qualifications:

  • Bachelor's degree in business, operations management, project management, or a related field (preferred).
  • Proven experience in a management role within the furniture or related industry, with a focus on project execution, installation, and service operations.
  • Strong understanding of project management principles and best practices.
  • Excellent leadership and team management skills.
  • Strong problem-solving skills and the ability to manage multiple projects simultaneously.
  • Exceptional communication and customer service skills.
  • Ability to work well under pressure and meet tight deadlines.
  • Intermediate to advanced experience with power tools and hand tools.
  • Class 5 Drivers License (non GDL) and ability to provide current 3-year Driver's abstract; Preferred minimum 3-months experience driving a cube van or 5-tonne truck.
  • Ability to pass safety requirements for different job sites such as criminal record check and/or drug tests depending on site requirements.

Working Conditions:

  • Full-time position with potential for overtime during peak periods.
  • Combination of office and on-site work environments.
  • May involve lifting and moving heavy furniture or equipment during site inspections.

Salary and Benefits:

  • Competitive salary based on experience, plus benefits.

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Additional pay:

  • Overtime pay

Benefits:

  • Casual dress
  • Company events
  • Life insurance
  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Project management: 1 year (required)
  • Warehouse: 2 years (required)

Work Location: In person

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