Senior Emergency Response Manager

3 weeks ago


Ottawa, Ontario, Canada Paul Davis Full time
Role Summary

This is a challenging and rewarding leadership opportunity for an experienced disaster recovery professional to join our team as a Crew Chief at Paul Davis in Ottawa, ON, Canada.

About the Role

The successful candidate will lead multiple crews in responding to emergency services activities across residential and commercial claims, ensuring high-quality workmanship and adherence to company policies and procedures.

This role requires excellent communication and leadership skills, with the ability to coach and train crew members to achieve outstanding results. The ideal candidate will be knowledgeable about industry-specific certifications, such as IICRC or Industry Specific Certifications, and possess strong problem-solving and analytical skills.

Key Responsibilities
  • Leadership: Represent the company's values and principles, act as the point person for emergency losses, and maintain a leadership role within the department.
  • Supervision: Coordinate, supervise, and participate in emergency work assigned to their crew, oversee equipment maintenance, and ensure compliance with health and safety policies.
  • Crew Development: Conduct training sessions on customer service, policies, and best practices, and recommend training opportunities to enhance crew performance.
Requirements
  • Valid Ontario G class Driver's License and a clean driving record
  • Able to lift at least 75 pounds and work in confined spaces
  • Ability to recognize and report hazards and apply safe work methods
Benefits
  • Estimated Salary: $70,000 - $90,000 per annum, depending on experience
  • Leadership development opportunities
  • Monthly cross-training programs
  • Paid training
  • Health, dental, and vision insurance
  • Referral program


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