Department Sales Manager
2 weeks ago
Key Responsibilities:
As a Department Sales Manager at Pro Hockey Life, you will be responsible for executing PHL's Brand Purpose to the highest capability. This includes protecting Company Assets, upholding all Company & Business Compliance expectations, and becoming a Community Ambassador partnering with local MHA's. You will also provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs.
Store Operations:
You will be responsible for flawless execution of PHL's visual compliance standards, store maintenance, and pricing standards. This includes completing weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit. You will also follow and ensure compliance of all corporate LP, Cash, and Store Audit Compliance, and OH&S policies and procedures.
Training and Development:
You will coach and develop store staff through setting expectations, communication, coaching, feedback, and ongoing support. You will also create development plans and conduct annual appraisals for Part-Time staff members; support and coach to improve any performance gaps.
Leadership and Motivation:
You will continually motivate team performance through recognition programs, store contests, customer compliments, and compensation. You will also maintain PHL performance management expectations (feedback/coaching), including progressive discipline where necessary. You will sponsor and encourage support for community engagement efforts.
About Us:
At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.
Accommodations:
We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted, and we will work with you to help meet your needs.
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