Front Desk Ambassador
4 weeks ago
Guest Service Agent Role
As a Guest Service Agent at Accor, you will be the first point of contact for our guests, setting the tone for their entire stay. Your warm and professional demeanor will make a lasting impression, ensuring our guests feel welcome and valued.
Key Responsibilities:
- Provide exceptional service to guests, responding to their needs and requests in a timely and courteous manner.
- Greet and check-in guests, ensuring a smooth and efficient process.
- Assist guests with hotel facilities, providing information and recommendations to enhance their stay.
- Follow departmental policies and procedures, maintaining high standards of service and quality.
- Take initiative to add a personalized touch to each guest's experience.
- Promote hotel facilities and services, identifying opportunities to upsell and enhance the guest's stay.
Requirements:
- Service-focused personality with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities.
- Previous customer service experience, preferably in a hospitality setting.
- Flexibility to work a variety of shifts, including overnight hours.
- Ability to handle cash and operate a point-of-sale system accurately.
- Fluency in English; additional languages an asset.
Accommodations:
- Complimentary duty meal in our colleague dining room.
- Complimentary hotel stay for two through our BE OUR GUEST program.
- Employee benefit card offering discounted room and food & beverage rates at Accor properties worldwide.
- Comprehensive benefits package, including extended medical, dental, vision, life insurance, and disability benefits.
- Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP).
- 30% reimbursement of TransLink monthly pass or YVR Employee Parking pass.
Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
-
Front Desk Ambassador
5 days ago
Richmond, British Columbia, Canada White Spot Full timeWhite Spot Hospitality's MissionWe're proud to be recognized with the platinum status designation as one of Canada's Best Managed Companies, a top 150 iconic brand in Canada and one of BC's Most Loved Brands.At White Spot, we value building connections with our guests starting from the moment they walk through our doors. As a Front Desk Ambassador, you play...
-
Front Desk Coordinator
4 weeks ago
Richmond, British Columbia, Canada Richmond Country Club Careers Full timeJob Title: Front Desk CoordinatorJob Summary:We are seeking a highly organized and customer-focused Front Desk Coordinator to join our Racquets and Athletics team at the Richmond Country Club. As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests, while also ensuring the smooth operation of...
-
Front Desk Coordinator
4 weeks ago
Richmond, British Columbia, Canada WINMATE INTERNATIONAL ENTERTAINMENT GROUP INC. Full timeWe are seeking a skilled Front Desk Coordinator to join our team at WINMATE INTERNATIONAL ENTERTAINMENT GROUP INC. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Key Responsibilities:Manage front desk operations, including greeting visitors and directing them to the appropriate contacts or...
-
Front Desk Coordinator
2 weeks ago
Richmond, British Columbia, Canada WINMATE INTERNATIONAL ENTERTAINMENT GROUP INC. Full timeKey ResponsibilitiesGreet visitors, direct them to the appropriate department and answer general inquiries.Operate a telephone switchboard, answer calls, and relay messages to staff members.Manage the front desk, maintain a clean and organized workspace, and ensure a welcoming atmosphere.Provide administrative support to staff members, including data entry,...
-
Front Desk Coordinator
1 month ago
Richmond, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional customer service and administrative support to our team in Richmond, Canada.Key Responsibilities:Manage incoming calls, greet visitors, and provide a positive first impression of our company.Schedule appointments, manage office calendars, and perform general...
-
Front Desk Coordinator
4 weeks ago
Richmond, British Columbia, Canada WINMATE INTERNATIONAL ENTERTAINMENT GROUP INC. Full timeWe are seeking a skilled Front Desk Coordinator to join our team at WINMATE INTERNATIONAL ENTERTAINMENT GROUP INC. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.Key Responsibilities:Provide a warm and welcoming experience for clients and visitorsManage incoming calls and direct them to the...
-
Front Desk Associate
4 weeks ago
Richmond, British Columbia, Canada Richmond Country Club Careers Full timeFront Desk Receptionist Job DescriptionRichmond Country Club is seeking a highly skilled and enthusiastic Front Desk Receptionist to join our Racquets and Athletics team. As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Greets members and guests in a friendly and...
-
Luxury Service Ambassador
5 days ago
Richmond, British Columbia, Canada Shangri-La Full timeImmerse yourself in a world of exceptional guest service at Shangri-La Vancouver, where we pride ourselves on delivering unforgettable experiences. As a luxury service ambassador, you will be the face of our hotel, responsible for creating lasting impressions and exceeding guests' expectations.About the RoleWe are currently seeking an experienced Guest...
-
Front Desk Coordinator
4 weeks ago
Richmond, British Columbia, Canada B.C. Ltd. Full timeWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at IN & OUT TRUCK SERVICE LTD. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Key ResponsibilitiesReception Duties: Greet clients and visitors, direct them to the appropriate contact or service area,...
-
Guest Hospitality Ambassador
1 month ago
Richmond, British Columbia, Canada Shangri-La Full timeJob Title: Guest Hospitality AmbassadorAt Shangri-La Vancouver, we are seeking a skilled Guest Hospitality Ambassador to join our team. This role is responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key Responsibilities:Perform duties at the Front Desk or Service Centre, handling guest inquiries...
-
Front Desk Ambassador
2 weeks ago
Richmond, British Columbia, Canada Accor Full timeRole OverviewAs a Hotel Hospitality Specialist at Accor, you will be the first point of contact for our guests, setting the tone for an unforgettable experience. Your exceptional communication skills, warm personality, and attention to detail will ensure that every guest feels welcome and valued.Key ResponsibilitiesProvide personalized service to guests,...
-
Front Office Representative
4 weeks ago
Richmond, British Columbia, Canada Great Canadian Entertainment Full timeJob SummaryAt Great Canadian Entertainment, we are seeking a highly skilled and enthusiastic Front Office Agent to join our team. As a Front Office Agent, you will be responsible for providing exceptional guest experiences and memories at our River Rock Casino Resort.Key ResponsibilitiesWelcoming and greeting guests in a warm and friendly mannerEfficiently...
-
Front Office Representative
4 weeks ago
Richmond, British Columbia, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Office Agent to join our team at River Rock Casino Resort. As a Front Office Agent, you will be responsible for providing exceptional guest experiences and memories with warm, friendly smiles and engaging personalities.Key ResponsibilitiesGreet guests and handle their arrivals and departures...
-
Global Service Desk Analyst
4 weeks ago
Richmond, British Columbia, Canada CHC Helicopters Full timeGlobal Service Desk Role SummaryThe IT Global Service desk is a 24/7 front line support role for CHC Helicopters, responsible for all end user issues and requests. The primary objective of this role is to intake, categorize and resolve or escalate end user issues and requests on a global level.Key Responsibilities:Provides primary IT support for all end user...
-
Global IT Service Desk Specialist
3 weeks ago
Richmond, British Columbia, Canada CHC Helicopters Full timeJob SummaryThe IT Global Service desk is a critical component of CHC's 24/7 operations, providing front-line support for all end-user issues and requests. As an IT Global Service Desk Specialist, you will be responsible for intake, categorization, and resolution or escalation of end-user issues and requests on a global level.Key ResponsibilitiesProvides...
-
Front Office Customer Service Representative
7 days ago
Richmond, British Columbia, Canada Great Canadian Entertainment Full timeAt Great Canadian Entertainment, we're seeking a highly motivated and enthusiastic Front Office Agent to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences.We offer a competitive salary of $45,000 per year, depending on experience, in addition to a comprehensive benefits...
-
Global Service Desk Specialist
4 weeks ago
Richmond, British Columbia, Canada CHC Helicopters Full timeRole OverviewThe IT Global Service Desk is a critical front-line support role for CHC Helicopters, responsible for delivering exceptional end-user support on a global scale. As a key member of the IT team, you will play a vital role in ensuring the smooth operation of our business.Key ResponsibilitiesProvide primary IT support for all end-user issues and...
-
Richmond, British Columbia, Canada CHC Helicopters Full timeUnlock New Horizons At CHC Helicopters, we provide unparalleled helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world –...
-
Hotel Receptionist
4 weeks ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Register arriving guests and assign rooms in a timely...
-
Global Service Desk Specialist
4 weeks ago
Richmond, British Columbia, Canada CHC Helicopters Full timeRole OverviewThe IT Global Service Desk is a critical front-line support role for CHC Helicopters, responsible for providing 5X24 support to end-users worldwide. The primary objective is to intake, categorize, and resolve or escalate technical issues and requests on a global level.Key ResponsibilitiesProvide primary IT support for all end-user issues and...