Lead Restaurant Operations Specialist

1 week ago


Cambridge, Ontario, Canada KASTURI INDIAN HAKKA CHINESE CUISINE Full time

We are seeking a highly motivated and experienced Shift Manager to join our team at KASTURI INDIAN HAKKA CHINESE CUISINE.

About the Role

This is an exciting opportunity for a results-driven individual to take on a leadership role in our fast-paced restaurant environment. As a Shift Manager, you will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Establish efficient methods to meet work schedules and ensure seamless day-to-day operations.
  • Supervise and co-ordinate activities of staff who prepare and portion food, providing guidance and support as needed.
  • Maintain high-quality food and service by adhering to health and safety protocols and company standards.
  • Address customer complaints or concerns promptly and professionally, demonstrating exceptional interpersonal skills.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
Requirements

To be successful in this role, you will require:

  • A strong background in restaurant management, preferably with 1-2 years of experience.
  • Excellent communication and leadership skills, with the ability to motivate and guide teams.
  • Strong problem-solving and decision-making abilities, with a focus on customer satisfaction.
  • A commitment to maintaining high standards of food quality and safety.
What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

  • An estimated annual salary of $45,000 - $55,000 based on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
Why Join Us?

KASTURI INDIAN HAKKA CHINESE CUISINE is a dynamic and growing organization that values its employees and customers alike. As a Shift Manager, you will have the opportunity to work in a fast-paced environment, develop your leadership skills, and contribute to the success of our team.

Apply today and take the first step towards a rewarding career with us


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