Director of Information Technology

3 weeks ago

Golden Horseshoe, Canada STACK IT Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Director of Information Technology to lead our IT department and drive the organization's technological advancement.

Key Responsibilities
  • Oversee daily IT operations and maintain professional relationships across all departments and locations
  • Develop and implement IT strategies aligned with the company's business objectives
  • Lead, mentor and grow the IT team, fostering a culture of innovation, collaboration and continuous improvement
  • Participate in regional systems meetings to share best practices
  • Provide high-level support to admin users as per Service Level Agreements
  • Ensure critical systems (PMS, POS, etc.) are operational 24/7
  • Ensure the reliability and performance of IT infrastructure, including servers, networks, and data centers
  • Lead coordination of new system acquisitions and major projects from conception to completion, ensuring they are delivered on time, within scope, and budget
  • Establish product lifecycle management and 10-year capital planning for technology
  • Prepare and manage IT operating and capital budgets
  • Liaise and negotiate with vendors and service providers to procure IT products and services
Requirements
  • A minimum of 10 years of experience in IT support and management
  • Proven experience in an IT leadership role, with a strong track record of managing complex IT environments
  • A strong leader who can drive change and unite a team
  • In-depth knowledge of IT infrastructure, systems, and best practices
  • Excellent project management skills with the ability to prioritize and manage multiple tasks
  • Outstanding communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels
  • Strategic thinker with a proactive approach to problem solving and decision-making
  • Experience in the hospitality industry would be considered an asset
Preferred Technical Skills
  • Experience managing and administering Active Directory, Windows Server, and VMware
  • Knowledge of network protocols and security controls
  • Familiarity with managing Windows Server, O365, SharePoint, and OneDrive
  • Experience with wireless and wired LAN technologies, Firewalls, VPN, routing, switching, VoIP and telephony
  • Familiarity with ITIL and other IT service management frameworks
  • Certification in relevant IT disciplines (e.g., CISSP, PMP)
  • Knowledge of PCI compliance
What We Offer
  • Salary: $140,000 - $160,000
  • Paid Time-Off
  • Full Health Benefits

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