Front Desk Operations Manager
2 weeks ago
Job Title: Front Desk Manager
Job Summary: We are seeking a highly organized and detail-oriented Front Desk Manager to join our team at Travelodge Bracebridge. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.
Key Responsibilities:
- Develop and implement policies and procedures for daily front desk operations
- Supervise and train front desk staff to ensure excellent customer service
- Perform front desk duties, including check-in, check-out, and room assignments
- Arrange for and oversee maintenance activities to ensure a clean and comfortable environment for guests
- Enforce policies and procedures to maintain a high level of customer satisfaction
- Address customer complaints or concerns in a professional and courteous manner
- Assist guests with special needs, such as wheelchair accessibility or special requests
- Establish and maintain a positive and respectful work environment
- Organize and maintain inventory of front desk supplies and materials
Requirements:
- 1 year to less than 2 years of experience in a front desk or customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- High school diploma or equivalent required
Working Conditions:
- 35 to 44 hours per week
- Permanent position
- English language required
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Front Desk Operations Manager
4 weeks ago
Bracebridge, Ontario, Canada Travelodge Bracebridge Full timeJob Title: Front Desk ManagerWe are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travelodge Bracebridge.Job Summary:The Front Desk Manager will be responsible for providing exceptional customer service, managing front desk operations, and supervising staff. This is a key role that requires strong leadership skills,...
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Front Desk Operations Manager
4 weeks ago
Bracebridge, Ontario, Canada Travelodge Bracebridge Full timeJob Title: Front Desk ManagerWe are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travelodge Bracebridge.Job Summary:The Front Desk Manager will be responsible for providing exceptional customer service, managing front desk operations, and supervising staff. This is a key role that requires strong leadership skills,...
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Front Desk Operations Manager
4 weeks ago
Bracebridge, Ontario, Canada Travelodge Bracebridge Full timeJob Title: Front Desk ManagerWe are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travelodge Bracebridge.Job Summary:The Front Desk Manager will be responsible for providing exceptional customer service, managing front desk operations, and supervising staff. This is a key role that requires strong leadership skills,...
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Front Desk Operations Manager
4 weeks ago
Bracebridge, Ontario, Canada Travelodge Bracebridge Full timeJob Title: Front Desk ManagerWe are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travelodge Bracebridge.Job Summary:The Front Desk Manager will be responsible for providing exceptional customer service, managing front desk operations, and supervising staff. This is a key role that requires strong leadership skills,...
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Bracebridge, Ontario, Canada Travelodge Bracebridge Full timeJob Title: Front Desk ManagerWe are seeking a highly organized and customer-focused Front Desk Manager to join our team at Travelodge Bracebridge.Job SummaryThe Front Desk Manager will be responsible for providing exceptional customer service, managing front desk operations, and supervising staff. This is a key role that requires strong leadership skills,...
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