Hotel Operations Manager

4 weeks ago


Cobourg, Ontario, Canada Studio 1 Motel Full time
Hotel Assistant Manager Job Description

Studio 1 Motel is seeking a highly skilled and experienced Hotel Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:
  • Develop and Implement Policies and Procedures: Create and implement policies and procedures to ensure the smooth operation of the hotel, including staff supervision, performance reviews, and training sessions.
  • Staff Supervision and Management: Supervise and manage a team of staff, including front desk duties, housekeeping, and maintenance.
  • Guest Service and Satisfaction: Ensure that our guests receive exceptional service and that their needs are met, including addressing complaints and concerns.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and negotiate with suppliers.
  • Marketing and Promotion: Develop and implement marketing plans to promote the hotel and attract new guests.

Requirements:

  • 1 year to less than 2 years of experience in a hotel management role.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in central reservation systems (CRS).

Working Conditions:

  • 30 to 44 hours per week.
  • Permanent employment.
  • English language.


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