Hotel Operations Manager
4 weeks ago
Hotel Assistant Manager Job Description
At Studio 1 Motel, we are seeking a highly skilled and experienced Hotel Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.
Key Responsibilities:
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
Requirements:
- 1 year to less than 2 years of experience in a similar role
- Permanent employment
- English language proficiency
- 30 to 44 hours per week
Computer and Technology Knowledge:
- Central reservation system (CRS)
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