Hotel Operations Manager

4 weeks ago


Cobourg, Ontario, Canada Studio 1 Motel Full time
Hotel Assistant Manager Job Description

Studio 1 Motel is seeking a highly skilled and experienced Hotel Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Operations Management: Develop and implement policies and procedures to ensure smooth hotel operations, including front desk duties, room assignments, and guest services.
  • Staff Supervision: Recruit, train, and supervise a team of staff members to ensure excellent customer service and high-quality performance.
  • Performance Management: Conduct regular performance reviews, provide feedback, and implement corrective actions to ensure staff meet performance expectations.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and negotiate with suppliers to ensure cost-effective operations.
  • Marketing and Sales: Develop and implement marketing plans to increase occupancy rates and drive revenue growth.
  • Guest Services: Ensure exceptional guest experiences by addressing complaints, resolving issues, and providing personalized services.
Requirements:
  • Education: College/CEGEP degree in a related field.
  • Experience: 1 year to less than 2 years of experience in hotel management or a related field.
  • Language: Fluency in English.
  • Work Schedule: 30 to 44 hours per week.
What We Offer:
  • Competitive Salary: $100,001 - $500,000 per year.
  • Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Career advancement opportunities within the company.


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