Senior Bancassurance Support Specialist
2 weeks ago
As a Senior Bancassurance Support Specialist at XpertReach, you will play a crucial role in overseeing the reconciliation and payments related to rewards and recognition (RnR). Your expertise will be instrumental in managing terms and conditions for partner rewards, gathering requirements to structure and automate processes in the Document Management System (DMS) and related reports.
Key Responsibilities
- Drive process improvements and provide timely updates to stakeholders.
- Coordinate effectively with internal and external stakeholders to ensure seamless communication.
- Develop skills in the RnR payout process through continuous learning and self-development.
- Enhance knowledge of cross-functional activities and process automation tools to improve accuracy and efficiency.
- Ensure zero audit observations and maintain comprehensive records for audit purposes.
- Engage in discussions to identify new requirements and develop propositions, such as new process flows and documentation.
Requirements
Required qualifications and experience:
· Graduate/Post Graduate degree
· 6-8 years of preferred experience
Knowledge and skills desired:
· Expertise in MS Office
· Proficiency in MS Macros
· System and database knowledge
· Good presentation and Communication Skills
· Excellent Interpersonal Skills
· Self-driven & dynamic personality
· Ability to handle stress
· Initiative and Confident
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