Senior Collection Agent

4 weeks ago


Barrie, Ontario, Canada Central Credit Control LTD Full time $33,000 - $42,000
Senior Collection Agent

At Central Credit Control LTD, we're seeking a seasoned Senior Collection Agent to join our team. As a key member of our collections team, you'll be responsible for recovering past-due accounts while providing exceptional customer service.

Key Responsibilities:
  • Recover past-due accounts through effective communication and negotiation skills
  • Utilize skip tracing techniques and databases to locate and recover accounts
  • Analyze and evaluate financial reports and data to inform collection strategies
  • Work with high-profile Banking and Utility clients to resolve outstanding accounts
Requirements:
  • 5+ years of experience in collections
  • Excellent oral and written communication skills in English
  • Quality assurance testing regularly
  • A proven track record of exceeding collection goals
  • Proficiency in Microsoft Excel and Outlook
What We Offer:
  • Competitive salary with uncapped performance-based commissions
  • Comprehensive insurance coverage, incentives, paid training, and breaks
  • Initial paid training, monthly coaching, and continuous learning and development support
  • Perks: holiday events, gifts, daily cash prizes, Social Events (BBQ, Bowling)
  • Monthly and annual employee PERFORMANCE AWARDS

We're an equal opportunity employer and welcome applications from qualified candidates. If you're a top performer in the collections industry and ready to take your career to the next level, we'd love to hear from you.



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