Senior Collection Specialist

3 weeks ago


Barrie, Ontario, Canada Central Credit Control LTD Full time
Senior Collection Agent Opportunity

We are seeking a seasoned Senior Collection Agent to join our team to work on high-profile Banking and Utility clients. In this role, you will leverage your experience and communication skills to recover past-due accounts while providing exceptional customer service.

Key Responsibilities:
  • Recover past-due accounts through consistent collection calls
  • Utilize skip tracing techniques and databases to locate debtors
  • Analyze and evaluate financial reports and data to inform collection strategies
  • Work independently and manage multiple priorities in a fast-paced environment
  • Collaborate with the team to achieve collection goals
Requirements:
  • 5+ years of experience in collections
  • Excellent oral and written communication skills in English
  • Superior communication, math skills, and problem-solving skills
  • Quality assurance testing regularly
  • Proven leadership skills and teamwork skills
  • A proven track record of exceeding collection goals
  • Clear background check
  • Proficiency in Microsoft Excel and Outlook
What We Offer:
  • Competitive salary with uncapped performance-based commissions
  • Opportunity to make a real impact on our business and grow within the company
  • Supportive and collaborative team environment
  • Professional development and growth opportunities
  • Comprehensive insurance coverage, incentives, paid training, and breaks
  • Referral bonus program

We are an equal opportunity employer and offer a positive work environment where your contributions are valued. Apply today to take your collections career to the next level and be a leader in our team.



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