Strategic Marketing Operations Lead

1 day ago

Vancouver, British Columbia, Canada Pace Creative Group Full time

About the Role:

Pace Creative Group is seeking a highly skilled Strategic Marketing Operations Lead to join our team. In this role, you will have the opportunity to apply your strong knowledge of marketing operations and project management to manage multi-faceted projects that meet or exceed client expectations, profitability targets, and standards for effective teamwork.

The Position:

  • You will manage all aspects of the project including scope of work, budgeting, delegation, client communication, and relationship management.
  • Coordinate all aspects of the project lifecycle from kickoff to launch while managing and nurturing the client relationship across all facets of the agency's services.
  • Develop and execute regular account plans to align with the client's business goals, identify growth opportunities, and ensure that the agency's services consistently deliver value.

Key Responsibilities:

  • Develop and communicate detailed project plans, including timelines, resources, and deliverables to ensure successful project execution.
  • Manage accounts and projects of various types from start to finish with minimal support, ensuring all team members are aware of project status.
  • Regularly review and manage project budgets by tracking hours used against projections, ensuring projects stay within budget.
  • Analyze and measure the effectiveness of account and project initiatives on customer satisfaction engagement, and return on investment (ROI). Provide data-driven insights and recommendations for improvements.
  • Monitor project progress, identify potential roadblocks, and proactively implement solutions to ensure projects stay on track.
  • Work with cross-functional teams, leveraging their expertise, forecasting task lists, managing competing priorities, and efficiently allocating resources.
  • Efficiently manage agency time and resources, applying your ability to tackle unexpected challenges and communicating appropriately with the client.
  • Take a consultative and empathetic approach to provide strategic solutions that meet client needs and specific business goals while generating the highest ROI.

Requirements:

  • Completed diploma or university degree preferably in a related field such as Business Administration, Marketing, or Communications.
  • 3-5 years as a Project Manager.
  • 1-2 years as an Account or Portfolio Manager.
  • Ability to commute to the office via transit.
  • PMP certification is preferred.

What We Offer:

  • A competitive salary range of $74,000-$90,000.
  • A Hybrid working position.

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