Customer Service Liaison

2 weeks ago


Slave Lake, Canada Northern Star Hotel & Convention Center Full time

We are seeking a Customer Service Liaison to join our team at the Northern Star Hotel & Convention Center.

About the Role

The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Greet guests and direct them to relevant contacts or services
  • Provide accurate information to clients and the public
  • Process and record information required to deliver excellent customer service
  • Operate switchboards and telephone systems with ease
  • Manage office supplies and maintain work records
  • Perform various clerical duties, including filing, sorting, and distributing mail
  • Answer phone calls, relay messages, and arrange teleconferences as needed
What We Offer

This is a permanent full-time position working 35-40 hours per week. The salary for this role is estimated to be around $45,000 - $55,000 per annum, depending on experience and qualifications.

We value employees who are flexible, proactive, and have a strong commitment to delivering excellent customer experiences. If you're passionate about providing top-notch service and have a keen eye for detail, we'd love to hear from you



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