Customer Service Liaison

3 weeks ago


Slave Lake, Canada Northern Star Hotel & Convention Center Full time

Job Summary:

We are seeking a skilled and friendly Customer Service Liaison to join our team at the Northern Star Hotel & Convention Center.

The ideal candidate will have excellent communication skills, be able to multitask, and provide exceptional customer service to our guests.

Responsibilities:

  • Greet guests and direct them to the appropriate contact or service area.

  • Provide basic information to clients and the public.

  • Obtain and process information required to provide customer service.

  • Operate the switchboard or telephone system.

  • Order office supplies.

  • Record and relay information.

  • Schedule and confirm appointments.

  • Send invoices.

  • Maintain work records and logs.

  • Perform clerical duties such as filing and sorting mail.

  • Answer telephones and relay telephone calls and messages.

  • Arrange teleconferences.

  • Calculate billing charges.

  • Monitor mobile radio or telephone.

  • Provide directory assistance.

Requirements:

  • Secondary (high) school graduation certificate.

  • 1 year to less than 2 years of experience.

  • Durée de l'emploi: Permanent.

  • Langue de travail: Anglais.

  • Heures de travail: 35 to 40 hours per week.



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