Customer Service Liaison
3 weeks ago
Job Summary:
We are seeking a skilled and friendly Customer Service Liaison to join our team at the Northern Star Hotel & Convention Center.
The ideal candidate will have excellent communication skills, be able to multitask, and provide exceptional customer service to our guests.
Responsibilities:
Greet guests and direct them to the appropriate contact or service area.
Provide basic information to clients and the public.
Obtain and process information required to provide customer service.
Operate the switchboard or telephone system.
Order office supplies.
Record and relay information.
Schedule and confirm appointments.
Send invoices.
Maintain work records and logs.
Perform clerical duties such as filing and sorting mail.
Answer telephones and relay telephone calls and messages.
Arrange teleconferences.
Calculate billing charges.
Monitor mobile radio or telephone.
Provide directory assistance.
Requirements:
Secondary (high) school graduation certificate.
1 year to less than 2 years of experience.
Durée de l'emploi: Permanent.
Langue de travail: Anglais.
Heures de travail: 35 to 40 hours per week.
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