Customer Care Ambassador for President's Choice Financial

2 weeks ago


Greater Sudbury Unitary Authority ON, Canada NTT Business Process Outsourcing Full time $19

We're committed to building a people-focused environment where you can shine, no matter who you are.

At NTT Data, what you do matters. A Career at NTT Data Means:

  • Having ongoing opportunities to GROW your career - we offer barrier-free learning with multiple self-learning tools available.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

As a Customer Care Specialist with NTT Data, you will be responsible for handling inbound calls from existing and potential customers for our client, President's Choice Financial. You will be directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment.

The responsibilities include: Managing customer calls regarding credit card inquiries, transactions, account maintenance, and online support; Adhering to established escalation procedures when mitigating complaints/escalations on the first contact; Remaining current on program information and business initiatives, as well as corporate products and processes; Striving to achieve and improve service level agreements and productivity targets.

This role offers all equipment required for success, virtual paid training, comprehensive benefits package (medical, vision, and dental), Employee Assistance Program, RRSP program options, Short- and Long-Term Disability options, Rewards and Recognition programs, Internal career advancement opportunities.

A physical space with power outlets for a PC and Monitor, High Speed internet (10MB or greater), and a private area free of distraction are required.

We are an equal opportunity employer and welcome diversity. Inclusion is one of our core values.

Estimated salary: $19.00 per hour


  • Finance Coordinator

    3 weeks ago


    Greater Sudbury Unitary Authority, ON, Canada St. Josephs Health Centre Full time

    About St. Joseph's Health Centre of Sudbury St. Joseph’s Health Centre oversees the operations of St. Joseph’s Villa (a 128-bed long term care home) and St. Joseph’s Continuing Care Centre (a 64-bed continuing care hospital) in Sudbury, and Villa St. Gabriel Villa (a 128-bed long term care home) in Chelmsford. Our Administrative team supports all...

  • Financial Coordinator

    3 weeks ago


    Greater Sudbury Unitary Authority, ON, Canada St. Josephs Health Centre Full time

    Joseph's Health Centre of Sudbury St. Joseph’s Health Centre oversees the operations of St. Joseph’s Villa (a 128-bed long term care home) and St. Joseph’s Continuing Care Centre (a 64-bed continuing care hospital) in Sudbury, and Villa St. Gabriel Villa (a 128-bed long term care home) in Chelmsford. Our Administrative team supports all three...

  • Vice President

    3 weeks ago


    Greater Kitchener-Cambridge-Waterloo Metropolitan Area, CA Manufacturing Business Full time

    Our Kitchener/Waterloo/Guelph area customer is a large, award winning, profitable and expanding, Canadian business. The incoming, Vice President - Finance will be required to lead both the Finance and IT teams, take the lead on the bank financing required for an upcoming major expansion and oversee Board reporting, corporate budgeting/planning and the staff...


  • Greater Sudbury Unitary Authority, ON, Canada Mesco Electric Supply Full time

    *About Us* For over 20 years, Mesco Electric Supply, a Province Electric Supply Company, has brought quality electrical products as well as fast, personal and friendly service to the Northern Ontario market place. *About the Role* We are looking for an enthusiastic and motivated Inside Sales Representative to join our team. This role assists the branch and...

  • President

    3 weeks ago


    Niagara Falls, ON, Canada Executive Coach Global - Career Compass Canada Full time

    Position: President and General Manager Company: Niagara Falls Convention Centre (NFCC) Location: Niagara Falls, Ontario, Canada Contract Type: Permanent, Full-Time About Us: Located in the vibrant Niagara Fallsview Entertainment District, NFCC boasts 300,000 sq. ft. of premier convention space. We're a central hub for international, national and...

  • Executive Assistant

    3 months ago


    Greater Sudbury, Canada Gold Leaf Financial Group Inc. Full time

    Gold Leaf, a leading financial services company specializing in Wealth Management, Insurance, and Group Benefits, is seeking two dynamic and highly organized Executive Assistants to join our team. One position will support the President of Gold Leaf, and the other will assist the Vice-President. This is an exciting opportunity for individuals who thrive in...

  • Freight Broker

    1 week ago


    Greater Sudbury Unitary Authority, ON, Canada Challenger Motor Freight Full time

    Challenger is seeking motivated individuals to join our team as Freight Broker (Operating) Agent. As a Freight Broker Agent, you'll play a pivotal role in expanding our customer base and providing tailored solutions using our network of carriers and providers. Our agents have the autonomy to determine how and where they allocate their time to generate...

  • Finance Coordinator

    3 weeks ago


    Greater Sudbury Unitary Authority, ON, Canada St. Josephs Health Centre Full time

    About St. Joseph's Health Centre of Sudbury St. Joseph’s Health Centre oversees the operations of St. Joseph’s Villa (a 128-bed long term care home) and St. Joseph’s Continuing Care Centre (a 64-bed continuing care hospital) in Sudbury, and Villa St. Gabriel Villa (a 128-bed long term care home) in Chelmsford. Our Administrative team supports all...


  • Greater Sudbury Unitary Authority, ON, Canada St. Josephs Health Centre Full time

    At St. Joseph's Health Centre, we're seeking a highly skilled Financial Coordinator to join our team.About UsWe're a not-for-profit organization with a strong focus on delivering high-quality care to our patients and residents. Our Administrative team supports our facilities in Sudbury and Chelmsford, and we're committed to making a genuine difference in the...


  • Greater Sudbury Unitary Authority, ON, Canada St. Josephs Health Centre Full time

    At St. Joseph's Health Centre, we offer a competitive salary range of $65,000 - $90,000 per year, depending on experience.Company Overview:St. Joseph's Health Centre is a leading healthcare provider in Sudbury, with a focus on delivering high-quality care to our patients and residents. Our organization is guided by our core values of Service, Integrity,...

  • Financial Coordinator

    3 weeks ago


    Greater Sudbury Unitary Authority, ON, Canada St. Josephs Health Centre Full time

    At St. Joseph's Health Centre, we are seeking a Financial Coordinator to join our administrative team. This is a great opportunity for individuals who are passionate about finance and healthcare.About UsWe are a faith-based organization guided by our core values of Service, Integrity, Dignity, and Excellence. Our administrative team supports all three...


  • Sudbury, Ontario, Canada beBee Professionals Full time $32,000 - $48,000

    We are seeking a skilled Customer Service Ambassador to provide exceptional service to our customers at beBee Professionals in Greater Sudbury. In this role, you will handle customer inquiries, provide product information, and resolve complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...

  • Brand Ambassador

    7 months ago


    Greater Sudbury, Canada Heritage Cannabis Full time

    Sales Manager **Summary** The Brand Ambassador is responsible for achieving maximum sales profitability, growth, and account penetration within an assigned area and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts and customers. **Core Competencies** - Customer...

  • Branch Ambassador

    1 month ago


    Greater Napanee, Canada Kawartha Credit Union Full time

    **Branch Ambassador (Casual, Part-time)** **Location**:Napanee, ON **Hours**: 0-40 hours per week, Monday to Saturday **Rate of Pay**: Based on experience **Position Description**: As a Branch Ambassador, you will: - Contribute to the success of the Credit Union by creating member loyalty and providing member service excellence - Assist members and...


  • Greater Sudbury, Canada Health Sciences North Full time

    **Vice-President, Surgical and Clinical Services**: Competition # 6896 Job Title Vice President, Surgical and Clinical Services Department Senior Leadership Work Type Full-time Affiliation Management Shift Assignment As assigned Bilingualism Bilingualism is a strong asset Police Check Requirement N/A Site RLHC- Management Salary...


  • Greater Sudbury, Canada Plan A Powered By StaffStat Full time

    Plan A Powered By StaffStat is the only staffing strategy in Canada focused specifically on seniors’ care. Our strategy marries people and culture to innovation to help Long Term Care homes optimize their staffing. Our goal is to ensure senior care organizations across our country have access to a strategy that keeps their frontline employees supported and...

  • President & CEO

    7 months ago


    Greater Sudbury, Canada Workplace Safety North Full time

    **Join us. Make a difference.** At Workplace Safety North, we are dedicated to bringing every worker home safe and healthy. We are seeking a leader who shares our passion for health and safety excellence. **THE COMPANY** Workplace Safety North (WSN) is a not-for-profit health and safety association primarily funded by the provincial government to provide...


  • Maple, ON, Canada Fuze HR Solutions Full time

    Job Title: Customer Service AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Fuze HR Solutions.About the RoleThis is an exciting opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional customer service to both internal and external...


  • Greater Sudbury, Canada Prestige Experiential Marketing Inc. Full time

    **Indeed Post** **Role**:Brand Ambassador for Premier Movie Screening Event **Location**:SilverCity Sudbury Cinemas (355 Barry Downe Rd, Greater Sudbury, ON P3B 4K4) We are Prestige XM! At a high level, our mission is to connect the best brands with the best people to achieve amazing things with experiential marketing! We do this through offering support...


  • Greater Sudbury, Canada Canadian Blood Services Full time

    Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time at 300 Elm St.,...