Pool Operations Assistant

6 days ago


Kitchener, Ontario, Canada City of Kitchener Full time

Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our team as an Aquatic Resource Clerk PT. The successful candidate will provide front-line customer service, utilize recreation system software and point of sale software, and perform various administrative tasks.

About the Role:

  • Provide exceptional customer service to patrons, including program registration, admission, and assistance with facility rentals.
  • Operate point of sale systems to sell admissions, bus tickets, and other items.
  • Use ActiveNet membership, registration, and rental systems.
  • Perform payroll time entry and confirmation for part-time staff.
  • Prepare rental contracts and facility agreements.
  • Manage daily receipts, balances, and errors.
  • Update aquatic webpages on the City website.
  • Design flyers using Microsoft Publisher.
  • Provide clerical and financial support to centre staff.
  • Evaluate and maintain a safe and secure environment for patrons and staff.
  • Support emergency procedures as needed.

Requirements:

  • Degree or equivalent in any field.
  • Minimum one year of job-related experience.
  • Current Standard First Aid / CPR-C & AED certification.
  • Familiarity with pool regulations and aquatics courses is preferred.
  • Proficiency in Microsoft Office Suite, especially Word and Excel.
  • Excellent communication and conflict resolution skills.
  • Accurate data entry and mathematical skills.
  • Reliable employment record.


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