Office/Operations Manager

5 days ago


Kitchener, Ontario, Canada Plextec Inc. Full time
About us:

Founded in 1993, Plextec specializes in providing secure, hosted Managed Service Provider (MSP) solutions that streamline IT management and enhance operational efficiency. With over 20 years of experience, Plextec is a trusted leader in the insurance industry, offering a full range of services from hardware and software design to testing and integration. The company is known for its ability to deliver high-performance systems, ensuring scalability, security, and reliability for its clients.

Job Description:

As the Operations/Office Manager, you will play a key role in supporting our operations and administrative functions, ensuring smooth day-to-day activities within the office. You will work closely with senior staff members and the technical team. Additionally, you will take ownership of coordinating internal projects, maintaining efficient communication across teams, and assisting with budgeting and financial reporting. This position requires a detail-oriented and proactive individual who thrives in a fast-paced environment and is passionate about streamlining processes, improving operational efficiency, and driving the overall productivity of the team.

Key Responsibilities:

· Obtain hardware quotes from vendors for customers and assist in evaluating the best options based on customer needs and budget.

· Assess and manage Office 365 licensing requirements, including renewals, upgrades, and reporting.

· Assist in managing the company's financial processes, including budgeting, expense tracking, and invoice processing.

· Coordinate and order office supplies, ensuring inventory is stocked and orders are placed on time.

· Assist with other administrative and operational tasks as needed to support the company's overall success.

Qualifications:

· Previous experience in operations, office management, or administrative support (preferably in a tech or MSP environment).

· Excellent written and verbal communication skills

· Detail and deadline-oriented

· Ability to multi-task and work under pressure

· Working knowledge of basic computer hardware, software, and service components

· Proficient in Microsoft Office Suite

· Must be legally authorized to work in Canada

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