Retail Sales Team Lead

1 week ago


Edmonton, Alberta, Canada Majestic Stone Full time

We are seeking a seasoned Retail Sales Team Lead to oversee the sales team at Majestic Stone. As a key member of our management team, you will play a vital role in driving sales growth, improving customer satisfaction, and fostering a positive work environment.

About the Role

The successful candidate will have a proven track record of success in sales leadership, with experience in supervising staff, assigning duties, hiring, training, and motivating employees. You will also be responsible for ordering merchandise, authorizing returns, selling products, resolving customer issues, and maintaining inventory.

Key responsibilities include:

  • Sales Team Supervision: Directly supervise sales staff, providing guidance, coaching, and performance feedback to ensure optimal sales performance.
  • Duty Assignment: Assign sales workers to specific duties, ensuring maximum productivity and efficiency.
  • Talent Acquisition and Development: Recruit, hire, and train new staff members, as well as develop existing employees through mentorship programs.
  • Inventory Management: Oversee inventory levels, ensuring timely restocking and minimizing losses due to overstocking or understocking.
  • Customer Service: Resolve customer complaints, respond to queries, and provide excellent customer service to drive loyalty and retention.

This is a permanent position offering a competitive salary of $60,000 per annum, plus benefits. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced retail environment.


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