Sales Team Lead

2 weeks ago


Edmonton, Alberta, Canada OSL Retail Services Full time

At OSL Retail Services, we're seeking a dynamic Sales Team Lead to join our team of retail professionals.

This role is a fantastic opportunity for an ambitious individual to develop their skills and experience in a fast-paced retail environment.

As a Sales Team Lead, you will be responsible for supporting the Sales Manager and Assistant Manager in ensuring that our stores deliver an exceptional customer experience and meet our business goals.

You will lead by example, creating an environment where team members feel valued, supported, and empowered to grow.

A day in the life of a Sales Team Lead includes:

  • Supporting all aspects of sales, customer service, and sales representative team development
  • Executing strategies to drive sales across multiple categories
  • Participating in recruiting, training, scheduling, and managing sales representative performance
  • Coaching sales representative teams on expectations and sales standards
  • Supporting sales teams on the sales floor by interacting with customers and uncovering their needs through skilled questions
  • Supporting in leading daily and monthly store meetings
  • Supporting management teams in key-holding, store opening, and store closing responsibilities
  • Upholding professionalism and integrity at all levels
  • Ensuring team members are up to date on policies and procedures

Key qualifications include:

  • Minimum 2 years of retail experience
  • Ability to drive sales and provide excellent customer service
  • Embodying the Samsung brand and caring about customer needs
  • Possessing high levels of interpersonal and customer skills
  • Strong management, coaching, and leadership abilities
  • Ability to recruit and build a team
  • Detail-oriented and results-focused
  • Effective decision-maker and problem-solver
  • Flexible to work beyond traditional business hours

In return for your hard work and dedication, you'll enjoy a competitive base salary of $24/hour, plus exciting incentive programs, comprehensive health and dental plans, discounts on the latest technology, and opportunities for local, regional, and national career growth.


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