Business Analyst, Client Information Management Specialist

3 weeks ago

Newfoundland and Labrador, Canada Aon Full time

Job Summary

We are seeking a highly motivated and detail-oriented Business Analyst to join our Client Information Management team. As a Business Analyst, you will play a critical role in supporting client teams in the servicing of clients with respect to plan design, contract management, and benchmarking.

Key Responsibilities

  • Support and maintain data collection and accuracy in our proprietary client information platform;
  • Review, audit, and maintain client plan information;
  • Compare and review plan summaries working with client teams;
  • Draft correspondence;
  • Build strong working relationships and collaborate effectively on cross-functional teams with colleagues, client teams, and carriers;
  • Increase efficiency by identifying ways to improve standardized processes to contribute to client deliverables;
  • Develop a working knowledge of our firm's structure, solution lines, key personnel, and organizational policies and procedures and how this relates to increasing value to clients;
  • Participate in team projects and activities that drive innovation, improved client value, and business results;
  • Translate documents, if applicable;
  • Assist with special projects and ad hoc requests;
  • Maintain a high level of confidentiality and discretion when working on sensitive/confidential material.

What We Offer

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.

Requirements

  • Minimum of 3 – 5 years of progressive work experience in group insurance would be considered an asset;
  • Demonstrated skills in organization, collaboration, detail-oriented;
  • Bi-lingual (English, French) abilities would be considered an asset;
  • Excellent interpersonal, communication (oral and written) skills;
  • Must be a highly motivated, accountable, customer service, and team-oriented individual;
  • Excellent time management and prioritization skills, ability to work under deadlines, and work on several projects simultaneously is critical;
  • Works well as part of a team and ability to self-manage;
  • Ability to discover, ask key questions, and seek guidance where appropriate. Interest to think beyond day-to-day tasks and understand how your work aligns to the success of Aon's Health Solutions practice;
  • Applicants who do not have the industry experience but have the required education and skills will also be considered.

Education

  • University or College graduate, or related discipline, or equivalent years of industry experience;

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