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Client Information Management Analyst
3 months ago
Client Information Management Analyst - Health Solutions Practice (Canada).
Are you a proactive individual with a keen interest in continuous improvement? Do you excel in environments that encourage innovative thinking? If this resonates with you, this position may align with your career aspirations. Become a vital part of Aon's Health Solutions division, where you will enhance client experiences through exceptional service and support.
Please note: Applicants must be legally authorized to work in Canada. This role does not qualify for sponsorship, and we are unable to assist with employment visa or work permit sponsorship.
Aon is dedicated to facilitating informed decisions
At Aon, we empower individuals to make better choices that enhance the quality of life for people globally.
Our organization thrives on trust, uniting us as a diverse and inclusive team, committed to the success of our colleagues and clients.
Key Responsibilities
As a Client Information Management Analyst, you will assist client teams in managing client relationships concerning plan design, contract oversight, and benchmarking. Collaborating with senior team members, you will engage in various client deliverables, including but not limited to reporting, database management, and plan design summaries.
- Ensure data integrity and accuracy within Aon's proprietary client information system;
- Conduct reviews and audits of client plan data;
- Analyze and compare plan summaries in collaboration with client teams;
- Prepare written communications;
- Foster strong relationships and collaborate effectively with cross-functional teams, including colleagues, client teams, and carriers;
- Identify opportunities to enhance standardized processes to improve client deliverables;
- Develop a comprehensive understanding of the firm's structure, solution offerings, key personnel, and organizational policies, and how these contribute to client value;
- Participate in team initiatives that drive innovation and enhance client value;
- Translate documents as necessary;
- Assist with special projects and ad hoc requests;
- Maintain confidentiality and discretion when handling sensitive information.
Unique Aspects of This Role
This position offers the flexibility of remote work from anywhere in Canada. You will be part of a supportive national team that values collaboration and provides ongoing training and mentorship to help you excel. Take advantage of the opportunity to connect and grow with colleagues nationwide while contributing to a vibrant and engaging work environment.
Qualifications for Success
- A minimum of 3 – 5 years of relevant experience in group insurance is preferred;
- Strong organizational and collaborative skills, with attention to detail;
- Bilingual abilities (English and French) are advantageous;
- Excellent interpersonal and communication skills, both verbal and written;
- A highly motivated, accountable, and customer-focused team player;
- Strong time management and prioritization skills, with the ability to manage multiple projects under tight deadlines;
- Ability to work effectively within a team and self-manage tasks;
- A proactive approach to problem-solving, with a willingness to seek guidance when necessary. An interest in understanding how your contributions align with the success of Aon's Health Solutions practice is essential;
- Candidates without industry experience but possessing the required education and skills will also be considered.
Educational Background:
- A degree from a university or college in a related field, or equivalent years of industry experience.
Support for Our Colleagues
In addition to a comprehensive benefits package, we promote a diverse workforce. Our agile and inclusive environment enables you to prioritize your well-being and work-life balance, ensuring you can perform at your best at Aon. Additionally, all employees benefit from two "Global Wellbeing Days" each year, encouraging you to take time for personal focus. We offer various working style solutions, recognizing that flexibility extends beyond just the workplace, and we fully support this approach, which we refer to as Smart Working.
