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Client Information Management Analyst
3 months ago
Analyst for Client Information Management - Health Solutions Practice (Canada).
Are you a proactive individual with a keen interest in continuous development? Do you excel in innovative thinking and problem-solving? If this resonates with you, this role may align with your aspirations. Become part of our esteemed organization and enhance our clients' experiences by providing outstanding service and support within Aon's Health Solutions division.
Please note: Applicants must possess legal authorization to work in Canada. This position does not qualify for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.
Aon is dedicated to facilitating better decision-making.
At Aon, we are committed to shaping decisions that improve and enrich lives globally.
Our organization thrives on trust, embracing inclusivity and diversity, and we are passionate about fostering success for both our colleagues and clients.
Key Responsibilities
As an Analyst in the Client Information Management team, you will assist client teams in servicing clients regarding plan design, contract oversight, and benchmarking. Collaborating with senior colleagues, you will engage in various client deliverables, including but not limited to reporting, database management, and plan design summaries.
- Ensure data integrity and accuracy within Aon's proprietary client information platform;
- Review, audit, and maintain client plan data;
- Analyze and compare plan summaries in collaboration with client teams;
- Draft professional correspondence;
- Cultivate strong working relationships and collaborate effectively across functional teams with colleagues, client teams, and carriers;
- Enhance efficiency by identifying opportunities to refine standardized processes that contribute to client deliverables;
- Develop a comprehensive understanding of the firm's structure, solution lines, key personnel, and organizational policies, and how these relate to delivering value to clients;
- Participate in team initiatives and activities that drive innovation and enhance client value;
- Translate documents as necessary;
- Assist with special projects and ad hoc requests;
- Maintain a high level of confidentiality and discretion when handling sensitive information.
Unique Aspects of This Opportunity
This position offers the flexibility of remote work from anywhere in Canada. You will be part of a supportive national team that values collaboration and provides ongoing training and guidance to help you excel. Embrace the chance to connect and grow with colleagues nationwide while contributing to a vibrant and engaging work environment.
Qualifications for Success
- A minimum of 3 – 5 years of progressive experience in group insurance is preferred;
- Proven organizational, collaborative, and detail-oriented skills;
- Bilingual (English, French) capabilities are advantageous;
- Strong interpersonal and communication skills (both oral and written);
- A highly motivated, accountable, customer-focused, and team-oriented individual;
- Excellent time management and prioritization skills, with the ability to work under deadlines and manage multiple projects simultaneously;
- Ability to work effectively as part of a team and demonstrate self-management;
- A willingness to ask pertinent questions and seek guidance when necessary, along with an interest in understanding how your work contributes to the success of Aon's Health Solutions practice;
- Candidates without industry experience but possessing the necessary education and skills will also be considered.
Educational Background:
- University or College graduate in a related discipline, or equivalent years of industry experience;
Our Commitment to Colleagues
In addition to a comprehensive benefits package, we promote a diverse workforce. Our agile and inclusive environment allows you to manage your well-being and work/life balance, ensuring you can thrive at Aon. Additionally, all colleagues benefit from two "Global Wellbeing Days" each year, encouraging you to prioritize self-care. We offer various working style solutions, recognizing that flexibility extends beyond just the workplace, and we fully support this approach. We refer to this as Smart Working.
