Private Banking Regional Manager Sales Support

4 weeks ago

Oakville, Ontario, Canada Royal Bank of Canada> Full time
Job Summary

We are seeking a highly skilled and experienced Private Banking Regional Manager Sales Support to join our team. As a key member of our Private Banking team, you will be responsible for leading a sales support team in delivering exceptional client experiences and advice to wealthy Canadians.

Key Responsibilities
  • Lead the sales support team in delivering high-end client experiences and advice to wealthy Canadians.
  • Consistently execute leadership and coaching routines to enable high performance and build capability across a team of Private Banking Associates and Advisors.
  • Coach team members to ensure they can effectively meet client needs with a full range of RBC products, services, and digital solutions.
  • Support development of each team member through focused coaching, including regular observation of client experiences and targeted skill building.
  • Collaborate with other leaders within Private Banking and Wealth Management to deliver an outstanding employee experience.
  • Ensure maximum use of Private Banking's Client Relationship Management tool (ClientView) and that new and existing client records are robust with all relevant information.
  • Reinforce national professional standards around client communication, including meeting agendas, appointment confirmations, follow-up recaps of meetings, email, phone, and in-person interactions with clients.
  • Represent RBC Private Banking by acting as an ambassador for the business.
Requirements
  • Exceptional communication skills.
  • Excellence in people leadership accountabilities and routines: drive results, enable high performance, strengthen relationships and partnerships, and lead change.
  • Proven capability to lead change across a complex and dynamic environment.
  • Strong impact and influence capabilities.
  • Proven capability to work in a matrix management environment.
  • Branch Compliance Officer designation and experience supervising licensed representatives.
  • Minimum of 5 years people leadership experience within the Financial Industry.
What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.
  • Opportunities to take on progressively greater accountabilities.
  • Access to a variety of job opportunities across business and geographies.

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