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Customer Service Supervisor

2 months ago


Brampton, Ontario, Canada 2840009 Ontario Inc. Full time
Job Title: Customer Service Clerks Supervisor

We are seeking a highly skilled and experienced Customer Service Clerks Supervisor to join our team at 2840009 Ontario Inc.

Job Summary:

The Customer Service Clerks Supervisor will be responsible for overseeing the daily operations of our customer service team, ensuring that all customer inquiries are handled efficiently and effectively.

Key Responsibilities:
  • Authorize routine deposits and withdrawals
  • Establish work schedules and procedures
  • Identify workers' training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Recruit and hire staff
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requirements:
  • 1 year to less than 2 years of experience in a customer service role
  • Permanent employment
  • English as the primary language of work
  • 35 hours per week of work