Supply Chain Portfolio Director

1 month ago

Québec, Quebec, Canada Tecsys Full time
About Tecsys

Tecsys is a fast-growing innovator offering supply chain solutions to industry-leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology.

About the Role

The Portfolio Director will work closely with the Account Executives and Pre-Sales team to bring Supply Chain Management and Global Operations expertise to help position and sell the value proposition of Global Operations Services business to Tecsys Customers. The successful candidate will architect project estimates, high-level solution designs, and statements of work, and will stay closely involved as projects transition from Sales to Services, remaining accountable to the Tecsys project team for the solution they scoped and priced.

In this position, you will be responsible for:

  • Creating and documenting project estimates, high-level solution designs, and statements of work in conjunction with Account Executives, Pre-Sales, and the Global Operations and Sales leadership teams.
  • Striving for customer success balanced with Tecsys profitability and working closely with the VP of Project Architecture & Delivery and SVP Global Operations on all commercial aspects of shaped deals.
  • Attending meetings with potential Clients to determine technical and functional requirements, ensuring that all necessary information is collated prior to producing project estimates, high-level solution designs, and statements of work.
  • Working with Product Management to provide feedback on issues with current products for their portfolio and providing input on new products.
  • Championing the Tecsys SMART Implementation Methodology both internally and externally, ensuring adherence on all projects in their portfolio.
  • Ensuring appropriate handover to project managers to initiate projects that they architected.
  • Providing coaching, mentoring, and oversight to resources managing projects within their portfolio.
  • Managing implementation escalations as needed.
  • Participating in project steering committee meetings, proposing creative viable solutions to the executive sponsors such that critical success issues are addressed in a proactive manner.
  • Participating in all implementation and post-implementation adoption activities such that the overall success of the customer's project can be closely monitored, including visibility to the executive sponsors.
  • Advising on multiple projects concurrently.
  • Ensuring that all contractual commitments on projects assigned are met.

Requirements:

  • A minimum of 7 years' experience in Software Implementation projects related to Warehousing, Distribution, Retail, or any other ERP Projects.
  • Commercial awareness.
  • Ability to work across multiple concurrent projects and effectively manage multiple tasks and provide leadership and direction for the project.
  • Demonstrated understanding and experience of project management methodologies and application of these approaches in a formal project environment.
  • Demonstrated ability to develop reliable project timelines and deliver against established timelines.
  • Experience with all aspects of system development and implementation life cycle.
  • Strong writing, presentation, and communication skills.
  • Demonstrated highly developed verbal and written communication skills, particularly in reporting, public presentation, and consultation, and the ability to negotiate and communicate with relevant internal and external stakeholders.
  • Demonstrated experience in defining business processes and change management.
  • Strong customer management skills.
  • Ability to work independently with little direction.
  • Strong proficiency in both written and verbal English communication, essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec.

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