Claims Resolution Expert

5 days ago


Ottawa, Ontario, Canada Definity Financial Corporation Full time

Job Summary:

The Claims Resolution Expert will be responsible for accepting notice of claim and working with customers and preferred vendors to resolve claims quickly and efficiently. This role requires a high level of attention to detail, strong communication skills, and the ability to work well under pressure.

About Us:

Definity Financial Corporation is a leading provider of property and casualty insurance solutions. Our team is dedicated to delivering exceptional customer service and finding creative solutions to complex problems.

Key Responsibilities:

  • Accepting notice of claim and working with customers and preferred vendors to resolve claims quickly and efficiently
  • Confirming policy coverage by ensuring the facts of the claim fall within the scope of the policy
  • Maintaining detailed file records by entering pertinent data into the appropriate systems
  • Processing claims payments within level of authority after verifying claimant's entitlement
  • Initiating salvage and subrogation procedures on assigned files

Requirements:

  • University degree in any discipline or a college diploma in one of the following programs: 2-year diploma from a provincially recognized and funded community college in Insurance, Law & Security, Loss Control, Business Administration or the CIP designation
  • 5-8 years property experience
  • Licensed in New Brunswick, PEI and Newfoundland would be an asset
  • Experience of Commercial Lines policies would be an asset
  • Familiarity with CICS and CDS system
  • Proficient in MS Word and Excel
  • Bilingual capabilities (French and English) would be an asset

What We Offer:

  • A competitive salary range of $58,100 - $106,900
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities


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