Senior Professional Services Executive

1 day ago


Montreal, Quebec, Canada Solutions Metrix Full time
About the Role

We are seeking a seasoned Senior Professional Services Executive to join our team in Montreal, Quebec. As a key member of our leadership team, you will be responsible for overseeing all aspects of client onboarding, sales hand-off to delivery, consulting practice, and technology practice including configuration, development, and integration.

With a proven track record of leading professional services practices and managing project delivery and software implementations, you will own and manage project staffing and resourcing, ensuring utilization goals are met for each Professional Services resource.

You will work closely with our implementation teams on technical matters as needed and assist the sales team with opportunity identification, scoping, planning, and expectation setting within existing and new customers.

Key Responsibilities:
  • Lead and direct all implementation efforts from project conception to completion
  • Manage client onboarding and sales hand-off to delivery
  • Oversee consulting practice and technology practice, including configuration, development, and integration
  • Own and manage project staffing and resourcing
  • Ensure utilization goals are met for each Professional Services resource
Requirements:
  • 10+ years in Professional Services roles with demonstrated growth and increasing responsibility
  • 7+ years leading Professional Services practice/book of business in a fast-paced environment
  • Prior experience writing SOWs and leading implementations
  • Comfortable leading pre/post sales discussions with all levels of customer resources, technical to executive
  • Strong project management expertise and agile delivery
Benefits:
  • Competitive salary: CAD $140,000 - CAD $160,000 per year
  • Benefits package including medical, dental, and vision coverage
  • Rewards and recognition program
Why Work with Us?

Solutions Metrix is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.



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