Ecommerce Customization Expert

2 weeks ago


Toronto, Ontario, Canada Rokt Full time

We are Rokt, a fast-growing Shopify ecommerce leader. Our mission is to unlock the full potential in ecommerce and beyond.

Our ambition is to create a better world through technology and innovation. We work together as one aligned team, always challenging the status quo and taking calculated risks.

In our role as Customization Specialist, you will play a key part in this journey.

About the Role

  • You will receive requests from merchants to customize their UpCart Cart Drawer, using your skills in HTML, CSS, and JavaScript.
  • You will communicate progress, delays, and impossible requests to the merchant, ensuring transparency and clarity throughout the process.
  • You will create and maintain public customization documentation, helping others to learn from your expertise.
  • You will also provide customer support when no other tasks are available.

Requirements

  • You must be located in Edmonton, Alberta.
  • You should have 1+ years of experience with HTML, CSS, and JavaScript.
  • You should have strong reading comprehension and great written communication skills.
  • You should be able to work in a fast-paced environment and constantly look for new ways to improve and accelerate the function.
  • A good knowledge of Shopify or Zendesk would be beneficial but is not required.

Salary and Benefits

The estimated salary for this role is $65,000 per year, based on industry standards and location.

We offer a range of benefits to support your career growth and well-being, including:

  • A competitive salary package.
  • An annual training allowance of $5,000.
  • The opportunity to become a shareholder in Rokt.
  • Flexible working arrangements, including up to one week of remote work per quarter.
  • A comprehensive benefits package, including health insurance, retirement plans, and more.


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