Parts Manager
2 months ago
About the Role:
Thermo King Eastern Canada is seeking a highly skilled Parts Manager to join our team. As a key member of our organization, you will be responsible for managing the overall dealer inventory and parts department, ensuring timely and efficient order fulfillment, and providing exceptional customer service.
Key Responsibilities:
- Manage dealer inventory and parts department to ensure optimal stock levels and efficient order processing.
- Prepare and conduct yearly performance reviews for team members.
- Onboard and train new employees in the parts department to ensure a smooth transition.
- Process department paperwork in a timely manner and maintain organized files and records.
- Support staff and direct floor activity to provide excellent customer service.
- Place bi-weekly stock orders and oversee proper shipping and receiving of orders.
- Manage obsolete stock and handle returns from TK Corp and local vendors.
- Perform, supervise, and support parts billing activities.
- Oversee warranty returns processes and monitor parts consumption/usage to ensure adequate supplies are on hand.
- Serve as the primary contact for customer order fulfillment and follow-up.
Requirements:
- College program in logistics, inventory/purchasing, or equivalent.
- Strong knowledge of the transportation industry and temperature control equipment.
- Previous experience in a parts department (automotive, OEM, trucking/transportation).
- Minimum of 2 years supervisory experience leading a team.
- Health and safety experience (preferred).
- Excellent interpersonal communication skills.
- Problem-solving and critical thinking skills.
About Thermo King Eastern Canada:
We take pride in knowing that our progress begins with our team members. We provide a supportive working atmosphere with training and career advancement opportunities.
We thank all applicants; however, only those selected for an interview will be contacted.
Thermo King Eastern Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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