Branch Operations Manager

1 month ago


Old Toronto, Canada TalentSphere Staffing Solutions Full time

About Our Client

Our client is a respected leader in property restoration and disaster mitigation, committed to delivering exceptional results for decades. They cater to the needs of insurers, agents, brokers, and policyholders, serving property owners of all types affected by water, fire, storm, and other event-driven disasters.

Your Role

You will oversee all aspects of the branch's operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction. You will enforce corporate expectations with subtrade and vendor engagements, ensuring authorizations, safety, liabilities, quality of work, timeliness, warranties, and payables meet company standards.

Key Responsibilities

  • Taking assignment of claims and duties as directed by the General Manager
  • Conducting regular performance reviews, providing ongoing training, and cultivating a positive work environment
  • Active participation with departments like Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
  • Driving timely and informative communication within project teams
  • Ensuring high-quality restoration work through site inspections and audits

Requirements

You will need 7+ years of experience in the restoration industry, with a focus on water and fire damage restoration. Proven leadership and team management skills are essential, along with strong knowledge of restoration processes, techniques, and equipment. Ability to manage multiple projects simultaneously and meet deadlines is also required.

Salary and Benefits

We offer an estimated salary of $80,000 - $110,000 per year, depending on location and experience. Additionally, you will be eligible for an extended health plan, including medical, dental, and vision coverage.



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