Branch Manager

5 months ago

Toronto, Canada Brink's Canada Full time

About the job
Position Overview

Reporting to the Area Director the Branch Manager (BM) is responsible for the overall running of branch operations within company policy. They shall ensure proper operation procedures and safety and security regulations are adhered to, while maximizing profitability and maintaining customer service standards. This will be carried out by developing basic objectives, policies, budgets/forecasts, and operating plans in tandem with the achievement of corporate goals and strategic objectives while upholding security and health & safety standards. The expectation will be to provide leadership and direction for all logistics, scheduling, service delivery, building maintenance, storage, and transportation functions. In addition, the incumbent will provide strong leadership for both salaried and hourly staff (Union and Non-Union).

**Responsibilities**:
General Operations & Administration

Oversee the proper and efficient management of all branch operations.
Ensure prompt and efficient dispatch of armoured trucks through effective route and labour scheduling.
Responsible for financial performance and service delivery
Ensure proper availability and ongoing maintenance of fleet.
Partner with Area Director and/or Area Manager to prepare forecasts, establish and present annual budgets, and other key objectives.
Ensure that customer Service Level Agreements are consistently met.
Hold branch leaders accountable for the daily operation of their designated areas.
Meet company objectives as defined by the Area Director
Partner with other department heads to effectively implement strategies and work towards business objectives.

Employee Relations

Act as chair of your local labour relations committees.
Create and maintain positive working relationships with peers and subordinates.
Direct, motivate, and recognize the performance of direct reports.
Lead regular team huddles to practice effective communication and operational efficiency.
Supervise managers to swiftly resolve grievances that pertain to their area of the business.
Issue, support, and/or advise on coaching and disciplinary action.
Abide by and enforce Brink's policies and procedures.

Selection & Development

Participate in the recruitment and selection of key management personnel for inside and outside operations.
Utilize the Performance Management Process and Success Factors to guide the short and long-term development of direct reports.
Monitor the inside operations management team to ensure Get Hired and other applicable processes are being followed to ensure fairness and consistency.
Continuously seek development opportunities for division leaders and create succession plans with the Area Director and/or Area Manager and Human Resources.
Partner with Human Resources to analyze staffing plans and targets and to ensure team members are recruited in compliance with the Corporate Equity Plan.

Health and Safety

Promote health, safety, and wellness in the workplace.
Support and respond to escalated matters involving employee injuries, facility security incidents, motor vehicle incidents, and/or security investigations with a high sense of urgency.
Ensure compliance with Brink's health and safety policies, procedures, and government regulations.
Monitor the completion of safety audits and post-audit action plans accordingly within the facility.

Customer Relations

Create and maintain effective customer relations with internal and external customers.
Help resolve escalated customer issues as needed.

Position Qualifications

Minimum of seven (7) years of progressive leadership experience (security or logistic industries preferred)
Exceptional communication and organizational skills
Good analytical proficiency with a sharp customer focus
History of working within a unionized environment is an asset.
Superior interpersonal skills with the ability to work independently and within various team scenarios.
Must be able to manage conflicts directly, cooperatively, and with attention to detail.
Self-motivated and resourceful with the ability to motivate others.
Action-oriented leader with the ability to maintain composure under pressure and make decisions using sound judgment.
High productivity standards and benchmarking skills are essential.
Intermediate knowledge of Microsoft Office Applications
Full valid driver's licence with a clean driving record
Valid firearms license for both Restricted & Non-Restricted (or ability to obtain one)

Qualifications

  • Branch Manager

    1 month ago

    Toronto, Ontario, Canada Electrical & Automation Industry Careers Full time

    Electrical & Automation Industry CareersJob Title: Branch ManagerLocation: Timmins, ONJob Type: Full-timeAbout UsWestburne is a leading provider of electrical products and solutions in Canada. We offer a wide range of products and services to help our customers succeed in the electrical and automation industry.About the RoleWe are seeking an experienced...

  • Branch Manager

    1 month ago

    Toronto, Ontario, Canada Electrical & Automation Industry Careers Full time

    Electrical & Automation Industry CareersJob Title: Branch ManagerLocation: Timmins, ONJob Type: Full-timeAbout UsWestburne is a leading provider of electrical products and solutions in Canada. We offer a wide range of products and services to help our customers succeed in the electrical and automation industry.About the RoleWe are seeking an experienced...

  • Branch Manager

    5 months ago

    Toronto, Canada SIG plc Full time

    As the UK’s largest specialist merchant of roofing related products and services, SIG Roofing supply industry leading products whilst delivering a quality service to our valued customers. Established for over 40 years – with branches throughout the UK from Inverness to Plymouth, we are committed to supporting the industry with a wealth of roofing...

  • Branch Manager

    3 weeks ago

    Toronto, Ontario, Canada National Bank Full time

    Job SummaryAs a Branch Manager at National Bank, you will be responsible for leading a team of professionals to achieve the branch's financial goals. You will identify key behaviors and business development activities to drive success, while providing personalized coaching to develop your team members' skills and support their career growth.Key...

  • Branch Manager

    3 weeks ago

    Toronto, Ontario, Canada National Bank Full time

    About the Role:We are seeking a highly skilled and experienced Branch Manager to join our team at National Bank. As a Branch Manager, you will be responsible for leading a team of employees and ensuring the smooth operation of the branch.Key Responsibilities:Achieve financial targets by identifying and implementing business development activitiesProvide...

  • Branch Manager

    2 months ago

    Toronto, Ontario, Canada National Bank Full time

    Job Title: Branch ManagerAs a Branch Manager at National Bank, you will play a key role in the smooth operation of your branch, ensuring daily listening and coaching to support the growth and development of your team.Your Responsibilities:Achieve the expected financial contribution target of the branch by identifying and implementing business development...

  • Branch Manager

    2 months ago

    Toronto, Ontario, Canada National Bank Full time

    Job Title: Branch ManagerAs a Branch Manager at National Bank, you will play a key role in the smooth operation of your branch, ensuring daily listening and coaching to support the growth and development of your team.Your Responsibilities:Achieve the expected financial contribution target of the branch by identifying and implementing business development...

  • Branch Manager

    3 months ago

    Toronto, Canada the Ladders Full time

    Are you looking for a rewarding career? Fairstone is hiring a full-time Branch Manager in our Toronto branch. If you're seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Appl

  • Branch Manager

    2 months ago

    Toronto, Canada IC Savings Full time

    **Company Overview** **Job Overview** Branch Manager is an inspiring leader who is both a determined business-builder and a creative thinker. Responsible for the day-to-day operations of the branch, the position manages a team that is passionate about sales and focused on delivering exemplary client service. By developing and executing on a marketing...

  • Branch Manager

    5 months ago

    Toronto, Canada National Bank of Canada Full time

    **Your role** A career in management at National Bank means participating in the smooth running of your branch and ensuring daily listening and coaching. As Branch Manager, you are responsible for supporting and assisting the employees under your management in order to implement the Bank's strategic vision, while allowing your team to develop...

  • Branch Manager

    1 month ago

    Toronto, Ontario, Canada Nedco Full time

    Electrical Distribution Branch Manager OpportunityNedco, a leading electrical industry company, is seeking a highly skilled Branch Manager to join our Etobicoke location. As a key member of our team, you will be responsible for developing and implementing sales strategies, maintaining customer service standards, and promoting a positive work climate.Key...

  • Branch Manager

    1 month ago

    Toronto, Ontario, Canada Nedco Full time

    Electrical Distribution Branch Manager OpportunityNedco, a leading electrical industry company, is seeking a highly skilled Branch Manager to join our Etobicoke location. As a key member of our team, you will be responsible for developing and implementing sales strategies, maintaining customer service standards, and promoting a positive work climate.Key...

  • Branch Manager

    5 months ago

    Toronto, Canada iA Groupe financier iA Financial Group Full time

    Do you like juggling multiple priorities, being in contact with multiple stakeholders, all while using your problem-solving skills? The retail banking & branch management team at iA Private Wealth needs you to support their mission. Reporting to the Senior Manager, the Branch Manager oversees all aspects of branch compliance supervision and its continuous...

  • Branch Manager

    1 month ago

    Toronto, Canada IC Savings Full time

    **Company Overview** **Job Overview** Branch Manager is an inspiring leader who is both a determined business-builder and a creative thinker. Responsible for the day-to-day operations of the branch, the position manages a team that is passionate about sales and focused on delivering exemplary client service. By developing and executing on a marketing...

  • Branch Manager

    2 months ago

    Toronto, Ontario, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly motivated and experienced Branch Manager to join our team at goeasy Ltd. As a Branch Manager, you will be responsible for leading your team to achieve sales and portfolio growth targets, while providing exceptional customer experiences.Key ResponsibilitiesLead and motivate your team to achieve sales and portfolio growth...

  • Branch Manager

    4 weeks ago

    Toronto, Ontario, Canada Fairstone Bank Full time

    Branch ManagerFairstone is seeking a highly motivated and experienced Branch Manager to lead our Toronto branch. As a key member of our team, you will be responsible for driving business growth, maintaining client relationships, and empowering team members to achieve exceptional results.Key Responsibilities:Develop and implement strategies to optimize branch...

  • Branch Manager

    2 months ago

    Toronto, Canada National Bank of Canada Full time

    A career in management at National Bank means participating in the smooth running of your branch and ensuring daily listening and coaching. As Branch Manager, you are responsible for supporting and assisting the employees under your management in order to implement the Bank's strategic vision, while allowing your team to develop professionally. **Your...

  • Branch Manager

    4 weeks ago

    Toronto, Ontario, Canada National Bank Full time

    Job Title: Branch ManagerAs a Branch Manager at National Bank, you will play a key role in the smooth operation of your branch, ensuring daily listening and coaching to support the growth and development of your team.Your Responsibilities:Lead a high-performing team to achieve financial targets and implement the Bank's strategic vision.Provide personalized...

  • Branch Manager

    3 weeks ago

    Toronto, Ontario, Canada National Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Branch Manager to join our team at National Bank. As a Branch Manager, you will be responsible for leading a team of employees and ensuring the smooth operation of the branch. You will be responsible for achieving financial targets, providing coaching and development opportunities to your team...

  • Branch Manager

    1 week ago

    Toronto, Canada Sesco Full time

    Branch Manager **Req ID**:32739**Date**:Oct 25, 2024**Location**:Toronto, ON, CA, M6P 3V6**Brand**:Sesco**About Us**: - We are a full line electrical distributor providing our customers with quality products and exceptional customer service. Our knowledge and expertise in the industry has established us as a dependable source for professionals in the...