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Senior Consultant, DB Pension Administration Expert
1 month ago
We are seeking a highly skilled Senior Consultant to join our DB Pension Administration team. As a key member of our team, you will be responsible for managing the DB administration activities for various clients and playing a key role in managing client relationships.
Key Responsibilities:
- Build and maintain excellent relations with client contacts
- Ensure the team provides top-quality services to clients
- Provide relevant information to clients on administrative issues and legislative requirements
- High level coordination of all DB Admin related services including web tools and call centre services
- Understand the client's perspective and priorities, and work with the client to resolve administrative issues
- Participate in governance related initiatives including service review meetings and reporting
- Ensure communication flows from the client to team
- Assist in identifying and developing new business with existing clients
- Manage Service Agreements by ensuring they are reviewed regularly and that all fee adjustments and renewals are prepared in a timely manner
Requirements:
- A minimum of 10 years relevant DB Pension Administration experience
- Post-secondary education, preferably in mathematics, business administration or other relevant field
- An independent, detail-oriented, highly organized, accountable individual willing to take initiative and manage competing priorities
- Strong knowledge of provincial pension and tax legislation
- Strategic thinking
- Exceptional customer focus with strong professional acumen
- Excellent communication, project management, presentation, and negotiation skills
- Strong interpersonal, leadership and team building skills
- Proficient knowledge of MS Word, Excel, and PowerPoint
- Experience with pension administration software
What We Offer:
- Flexible work environment dedicated to promoting from within
- Competitive salary
- Company pension plan
- Flexible benefit plan
- Diverse, dynamic, and growing team/Company
- Exclusive employee perks
About Us:
We are a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with our Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to us. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with our Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
