Personal Banking Associate

2 weeks ago

Québec, Quebec, Canada TD Bank Full time

Job Overview:

We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals and objectives.

Key Responsibilities:

  • Engage with customers to understand their financial needs and provide personalized solutions and advice
  • Process transactions, manage accounts, and resolve customer inquiries in a timely and professional manner
  • Collaborate with colleagues to ensure seamless customer experiences and achieve operational excellence
  • Stay up-to-date with banking products and services, and make recommendations to customers as needed
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • High school diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Post-secondary or undergraduate degree (in related field) preferred
  • Proficiency in using MS Office (Word, Excel, and Outlook), branch software, and internet
  • Knowledge of banking solutions and processes to advise customers
  • A self-starter with strong administration, organizational, planning, and time management skills
  • A dynamic, diligent, and effective influencer with a can-do attitude to exercise initiative and handle multiple tasks and changing priorities
  • A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective manner

About TD Bank:

TD Bank is one of the world's leading global financial institutions, with a commitment to delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

What We Offer:

We offer a competitive compensation package, including a base salary, variable compensation, and a range of benefits, including health and well-being benefits, savings and retirement programs, paid time off, banking benefits, and discounts. We also provide ongoing training and development opportunities to help you grow and succeed in your career.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service and support, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, and we will be in touch to discuss further.

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