Personal Banking Associate

4 weeks ago

Québec, Quebec, Canada TD Bank Full time

Job Summary:

We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team in Quebec City, Complexe St-Amable. As a key member of our branch team, you will be responsible for providing exceptional customer service, building relationships with customers, and promoting TD Bank's products and services.

Key Responsibilities:

  • Engage with customers to understand their financial needs and provide personalized solutions
  • Build and maintain relationships with customers to increase loyalty and retention
  • Collaborate with colleagues to achieve sales and customer service goals
  • Stay up-to-date on TD Bank's products and services to provide accurate information to customers
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • High school diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Post-secondary or undergraduate degree (in related field) preferred
  • Proficiency in using MS Office (Word, Excel, and Outlook), branch software, and internet
  • Knowledge of banking solutions and processes to advise customers
  • A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning, and time management skills
  • A dynamic, diligent, and effective influencer with a can-do attitude to exercise initiative and handle several tasks and changing priorities
  • A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective manner

About TD Bank:

TD Bank is one of the world's leading global financial institutions, with a presence in Canada, the United States, and around the world. We are committed to delivering legendary customer experiences and building long-lasting relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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