Café Operations Manager

1 month ago


Coquitlam, British Columbia, Canada Cha House Coquitlam Inc. Full time
Café Manager Job Description

At Cha House Coquitlam Inc., we are seeking a highly skilled and organized Café Manager to join our team. As a key member of our management team, you will be responsible for the overall operation of our café, ensuring that our customers receive exceptional service and that our business runs smoothly.

Key Responsibilities:
  • Operations Management: Plan and organize daily operations, including managing staff, inventory, and customer service.
  • Service Delivery: Determine the type of services to be offered and implement operational procedures to ensure high-quality service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial management.
  • Staff Supervision: Supervise staff in various areas of responsibility, including customer service, food preparation, and inventory management.
  • Marketing and Promotion: Participate in marketing plans and implementation to promote our café and attract new customers.
  • Customer Service: Address customers' complaints or concerns and provide exceptional customer service to ensure customer satisfaction.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 30 to 40 hours per week.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and organized individual with a passion for delivering exceptional customer service, please submit your application.



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