Café Operations Manager

1 month ago


Coquitlam, British Columbia, Canada Cha House Coquitlam Inc. Full time
Café Manager Job Description

At Cha House Coquitlam Inc., we are seeking a highly skilled and organized Café Manager to lead our team and oversee the daily operations of our café. As a key member of our management team, you will be responsible for ensuring the smooth operation of our café, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Plan and organize daily café operations, including managing staff, inventory, and supplies.
  • Customer Service: Provide excellent customer service, address customer complaints, and ensure a positive customer experience.
  • Staff Supervision: Supervise and train staff in various areas of responsibility, including customer service, food preparation, and cash handling.
  • Marketing and Sales: Participate in marketing plans and implementation, negotiate arrangements with suppliers, and promote sales growth.
  • Financial Management: Balance cash, complete balance sheets, and manage inventory to ensure efficient operations.
Requirements:
  • 2 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and maintain attention to detail.
  • Organized and efficient in managing multiple tasks and priorities.
Work Environment:

Our café is a fast-paced and dynamic environment, requiring a high level of energy and enthusiasm. As a Café Manager, you will be working in a team environment, with a focus on providing exceptional customer service and driving sales growth.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for the hospitality industry, we encourage you to apply for this exciting opportunity.



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